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November 2023 by Osmara Salazar
I don’t typically leave reviews unless I’m asked. I was approached in the waiting area to rate them so I did and gave 5 stars. Upon inspecting my car as I’m driving home, I realize they didn’t clean my seats even though I paid for the package that covered that. I also tipped over 20%.I expect things to look good. I shouldn’t have to clean it myself after paying for a service. Never coming back here.
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November 2023 by Melissa Jill
Every time I come here, no matter who gets my car takes the time to make sure it is totally clean and not to leave any spots. And top of that, everyone I’ve encountered there has been so kind! Its a great experience every time and I actually enjoy getting my car washed!
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October 2023 by Caterina Cammalleri
The person who attended to my car did not vacuum or clean the trunk. They did vacuum and the inside well, did not clean inside the door, and did not clean the passenger dash. This place is not worth $30 for interior and exterior. What a rip off! Never going back.Service: Vacuuming
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October 2023 by Andra P.
Worst car wash. Try to return a dirty car and even the manager says "need to pay more". Car isn't much cleaner than when you show up. They are rude, even got a "f*** you" as I drove off. Very professional. With a car wash on every corner, this one isn't worth stopping at!
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October 2023 by Santiago Gahona
I’ve been a member of this Car Wash for over a year and I believe it’s the best one in the area. Special mention to Pedro who does an amazing job making sure everyone is always getting an outstanding service.
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October 2023 by Henry G.
Buyer beware.Long time customer. There, new management sucks.All I have to say is i will never ever go back to this car wash again.I will pay for the damages myself.
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September 2023 by Tammy M.
Just a horrible customer service experience. I've pulled up, told the guy I had a coupon and that I've never been here. He literally did not say a word to me put a number 12 and an X on my front windshield and told me I was good to go. Didn't tell me about vacuums didn't tell me about full-service didn't say anything to me. Moving from Denver when you get a car wash. The vacuum is free if you want to do it yourself. I was going to offer full service, but for a $30 car wash I figured it included vacuuming. do you know what you get with you and Sumn? Lol anyway after getting the wash which was actually pretty good and the person that drives it off really clean the windshield great and took very good care of the car. However, the first person made it, so I was not confident and then everyone else coming through the line. We're pulling in to get their car vacuumed so I thought that was kind of weird when he told me that I was good to go. Does that mean pull forward for a vacuum or leave? So I left figuring we were done, but was completely unsatisfied with my results. I was a little frustrated and was like I wonder where the vacuums are because now the outside is clean I'd like to vacuum the inside. I called them back, but no one answered. I called several times so I decided to call another L car wash. The lady was very nice and had good customer service skills. She tried her best to curve the situation, told me that she was going to call the manager so I could come back and vacuum my car and that there was self-serve vacuums and also towels. I headed back to the car wash to pull into what it looks like the self-serve area to then find out that self-serve wasn't until 6 PM. By that time I was already surrounded by other cars being detailed. I even saw the guy that initially ran my coupon and didn't say anything to me and literally called him out on it and asked him why he didn't do his due diligence about letting me know about full service or that I couldn't vacuum my car at this time? he just kept telling me to read my coupon. Anyway, horrible customer service. I just moved here and will definitely not be suggesting this car wash to anybody now or in the future. It's too bad because it's right down from my work too. Anyway, good luck there if you go just make sure that you know you're advocating for yourself and no one else's.
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September 2023 by Bria Howard
This used to be the only place would go to get my car washed but after yesterday I will not be going anymore. I was told that they were only offering three services which I thought was weird since that hasn’t happened to me before. So I ended up getting the ceramic option for $35 when I usually get the “better” option that’s a much lower price. I didn’t mind it since they usually do a good job. But after I left I kept noticing parts of my car was still dirty. The rear window and windshield had smudges from the inside, the steering wheel was not cleaned, and the creases in the middle were not vacuumed. I shouldn’t have to clean my car after I just took it to a place to get cleaned.
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September 2023 by Marisela Olmino
I have been using this car wash over a year ago and I’m very happy and satisfied with the customer service. Eberardo has always clean my car and he does a very good job, he takes the time to clean every spot, every corner and very detail with all the cleaning. Prices are fair and I really recommended this place to bring your cars or trucks for a good interior and exterior shower.
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September 2023 by Daphne Urso
Overall, it's pretty good. I just have to do a walk around and point out all the areas they forget to wipe down every time. The bottom of the door jams, the side mirror arms, back license plate area. The Wellington location I feel has the friendlier staff. The monthly plan keeps me driving a clean car!
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September 2023 by Dan D.
Don't even waste your time, my 4 year oldCould of done a better job. The manager not sure of her name was to busy shoving watermelon down her throat. I offered to pay extra for them to do an over and beyond job. I knew my truck was filthy. Then someone else pretty much said to me, Sir you got a $16.00 car wash what do you expect. Had me pull in the sun so now my truck has water spots baked on. Horrible !
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August 2023 by M J
I have been to many car washes, I myself used to work in a car wash. These people are genuine and and supportive. Customer service is 5 star. Do not go anywhere else but here! The service is well worth it! The STAFF work hard! Full wash and detail inside and out! You don’t have to lift a finger! All budgets welcome! There membership plan is superior to other companies around the area! They have a waiting area with air conditioning and snacks, even if they are busy you’ll get out of there FAST! I thank you guys so much
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August 2023 by Dawn Fitzpatrick
Excellent customer service. Pedro did a meticulous job getting all of the tree sap off of my vehicle. Which was no easy task. And I wasn’t charged extra for the job. I made sure I tipped him well. I encourage others to use this car wash as well. Thank you for a job well done!Services: Polishing
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August 2023 by marcos zambrano
One of the best car washes Iv ever been to staff was fast and friendly and did a great job on my truck in and out.Services: Clay bar treatment
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August 2023 by Allison B.
I am a monthly member. After a few hiccups with the company turnover,I have been really pleased with the service. John D, Anderson, Are great detailers. I live on a white rock road. I couldxwash my car daily. Door jam to hood cover gets touched. Jose who runs the crew seems to really care if you are happy. Even showed the minimal diffrence in programs for best service to value. Really seems to want to get it right. I there early in the day. Nancy did a amazing job on my car. Really invested in the finished job.
