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July 2023 by John W.
I have been coming to this store for approximately 19 years. The couple that now own/ operate it are the best! They keep the store well organized and their staff is well trained and glad to see to see you!
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June 2023 by Travis Moy
Josie and Genaro are the most professional owners I have ever met they really keep it professional at all times and do what they can to help everyone. They have really cleaned up the wellington store greatly and when I needed help the most they were there. The work that they are doing is first rate and I will always recommend their services. Thank you
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April 2023 by Arthur Levene
Josie was honest with me and didn't try to sell me any chemicals I didn't need. She advised only if the problem persisted after two more weeks and two more water tests (free water testing).
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March 2023 by Yasfiri flete
Great new owners as of 8/2022! Josie and Genaro have done a great job with the Store. It is now clean, organized, bright, and fully stocked! They have all brand new staff that are friendly and professional!
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March 2023 by Patrick Thompson
I am late to discover the new Management at the Wellington Pinch A Penny after intentionally driving past this location to go to Royal Palm instead; but that ended yesterday 02/23/2023 when I stopped in just for for some Chlorine and hoped for good customer service; Well to my Surprise and yes I am late to the Dance; I was greeted promptly and politeley by the new owner. I am very Happy with this developement and will be using this store as my go to for Pool supplies.
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February 2023 by Barry Fript
The new owners are great people. I purchased a home in August. I knew nothing about pools and of course it needed lots of repairs. Pinch A Penny has done fantastic work. The jobs are always quoted in advance and the price never exceeds the quote. I highly recommend this store.
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January 2023 by Barry F.
What a great store. The new owners are fantastic people and very helpful. I bought a home in August and at that time I knew nothing about pools. As it turns out there's a lot of maintenance and repairs that needed to be done. Pinch a Penny has done a great job, they always quote the work and it never exceeds the quote.
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October 2022 by Shirley Erazo
New Ownership and the improvements made to enhance the store is wonderful, positive environment and great customer service. I am indeed a dedicated customer and highly recommend to anyone looking for pool supplies.
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August 2022 by Jackys Journey
Clean and courteous. Very helpful in guiding me on how to best care for my above ground pool!
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July 2022 by Elvira G.
Horrible service, I been waiting for them to repair my Hayward pool pump since April 2022. I called , text and been to the store several times. I was there yesterday and the employee couldn't even find it in the repair area. We had to buy a replacement pump from Amazon to prevent more damage to the pool. The worst part is that no one seems to care because they don't return calls or messages.
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May 2022 by Jeremy Cole
Horrible staff attitude. I won’t be returning after over a decade of patronage. I’ll happily travel the few extra miles to the next nearest store for better service.
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November 2021 by Terry Bryan
The store is very clean and the staff is on top of their game... the owner finally got good staff when they didn't have the part I needed Dawn made sure to order it and even got a call as soon as it came in very prompt and got a call back as promised WAY TO GO I would recommend this store to everyone. Thanks for all your help till next time!!!
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November 2021 by Melissa Sanders
FINALLY fired my pool guy the pool was always green when I wanted to get in and I took my water to be tested for FREEEEE :) the ladies in the store helped me get my pool crystal clear again and I see them weekly now they tell me what I need to add and I am doing it all on my own well with the help of the ladies in the store of course I will never use another pool supply store other than this location they "help me maintain my pool and not feed it" as they call it ha ha great staff very friendly and helpful with educating me on my own pool and chemicals needed for a clear pool.
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September 2021 by Gregg And Trish R.
I have been living here in wellington for 18 years and Pinch-A-Penny in wellington has always been my go to for products and service. Dawn does a great job of explaining the water chemicals and really cares about what you put in your pool to make sure it works as efficiently possible. Jim the owner is amazing he responds personally to ensure that service is done as quickly as possible and done right. We would highly recommend them to anyone.
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August 2021 by Nader A.
I was introduced to JIM at Pinch a penny in September of 2018 by a local fellow . I wanted a local pool Service for my pool needs . I needed a new pool pump and he installed a PENTAIR Variable Speed pump . It was the Worst decision ever . The pump never worked right and kept tripping almost on daily bases . My pool looked horrible green . His pool service is equally as terrible . His guys would come one week and then not show up . When they did show up they would never vacuum the pool . They would in fact come sit on my patio chairs and smoke . Until one day I went out and said you guys are fired . At a cost of $95/ month they absolutely were the most terrible expensive service . I never got to use my pool due to all these issues during the summer if 2020 . The pump simply would trip almost every day . JIM kept telling me it's the power surge which it wasn't because FPL the power authority sent their engineer several times to ck and advised me that it was the pump that was faulty . I asked Jim to contact PENTAIR to honor the 3 year warranty and replace the pump . The man and PENTAIR are both so bad that he never returns your calls or texts . I literally have dozens of texts to him and dozens of calls on my phone requesting his response. He kept saying install power surge . FPL came installed power surge at a cost of $700 total , the very next day the pump tripped again , so FPL said we told you it's not the Power it's your bad pump . . Many dozens calls and texts went unanswered . Finally I got hold of him one day he said oh the new motor is shipped . A month later there was no sign of motor . Again he said PENTAIR going to send a new Display Head . A month later it was still sitting in his shop . He finally sent a tech who simply left the display sitting on top of motor loose . Again many calls just to get someone to install the bloody display . It is so frustrating I have never seen a business run like this . Never meet a person in my life who does business like this where he never returns you calls just never responds . My advice do not use his pool service do not use or repair any of your equipment. Do not buy PENTAIR pump or their DORADO vacuum I had both piece of junks , Neither one works very well . Thousands of dollars wasted at this business with no results . Such terrible depressing service . My last issue I called him texted him straight 3 weeks man never came or sent any one . Just a F...... terrible service if you can call that even .
