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March 2024 by James W.
I purchased a gallon of oil based paint a couple of days ago and was happy with the way that it was matched to the sample that I brought in. An older guy with glasses mixed the paint for me. I returned a couple of days later an explained to him that the sample that I gave him was the wrong one and ask if he could match the paint to a different sample and offered to pay for his time to remix it. He did not seem too happy to remix it. I patiently waited and about a half hour he came out placed the counter and threw a paint stick in my direction. I asked how much do I owe you and he said " nothing". The he proceeded to tell me that my can of paint "ruined his shop." I asked him "hows that "and apparently he did not put the lid on correctly and when placed in the mixing machine it went all over the place. I felt bad that this happened but he made seem as somehow it was my fault. I said I was sorry again and left the store. I always try to use small businesses when I can ( I do not like the big box stores) even though the prices are usually higher. I will note that the younger guy with dark hair waiting on customers was very professional and courteous. Unfortunately, I will not be returning to this store for purchases.
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February 2024 by Wilmer Sanchez
Very nice I bought some paint and it was the wrong shin but they credited back my money
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September 2023 by Rose Mccarthy
Very clean and the staff is knowledgeable,respectful and helpful.
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February 2023 by Nikz ee
I don't know why this store even exists, I've shopped at regal paints for 20 years in lake Worth and I'm surprised to find out this place is owned by the same company. I have never been there and not stood for less than 20 minutes without having someone come out the back and give me an attitude like I've just disrupted their day. The place never has anything that I need so I'm always finding myself traveling all the way to lake Worth, some of the lake Worth. Boys need to come out here and straighten this place out and get rid of the entitled people that run this store.
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January 2023 by carolyn vega
For condescending customer service ask for Bruce! If you want a great customer experience visit Regal Paint in Lakeworth.. it’s worth the drive!
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May 2022 by Vee Nuna
Only 1 employee working entire store & that included call in orders. Was a long wait.
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December 2021 by Lauren Seeney-Totillo
I went into this location multiple times for paint. Every single time, the staff were all courteous, extremely helpful, and professional.
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October 2021 by dewey screwem
Very professional and mix perfect color paint offer good advice
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June 2021 by Jan N
Avoid this Benjamin Store! The person at the front desk is just plain nasty. My son went in a few months ago and told me he found them rude. Since my painter has an account there, I went in to ask for a custom color. Rude was an understatement. He made my blood boil. I said forget it, I will come back later knowing full well I'd never return. Instead I went over to Long Paint Benjamin Moore on Forest Hill. Truly nice people and they helped me right away.
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March 2021 by John Di Russo
Good advice as well the prices. Meet or beat HD and Lowes.
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February 2021 by Kathleen Garcia
Great place, but they're closed on Sundays. Keep that in mind when working on your DIY over the weekend.
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December 2020 by lrnprk
We've dealt with Bruce at this location plus the downtown WPB location for many years for small paint purchases. We only come in every couple of years, I doubt he knows who we are, but he's always there with impeccable service and knowledge.
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September 2020 by Michele McClain
Such bad customer service from the Manager of the store. You'd never expect that. He was rude and will never go back very condescending towards me. Such a shame its all about the money and could care less about the customer. There are other places who would like to take my money. So sad in todays times.... You think that you would treat customers with respect but not here find a different store to spend your money and painting needs!
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December 2019 by jetblast 500
Awesome experience. The big box stores didn't carry my paint color anymore. I brought in a piece of stucco and they matched it perfectly. My only place to buy house paints from now on.
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December 2019 by Viking-Palm Beach
Had to go to the back room to ask for help. Very unwelcoming...I'll go to another store.