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March 2024 by Eduardo Camacho
Excellent menu, average price, professional service, and clean
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March 2024 by John Moore
Food was amazing and the service was great this is a small place so make a
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March 2024 by Nicolette Emmino
If I could leave less than one star...I would. Let me start by saying we live in New York and were tasked with planning a wedding for 100+ people in Jupiter FL for my daughter. We had a beautiful wedding early this month at the Lady Jean Rach... except for the FOOD.Our wedding planner (Natalie, also terrible) heavily swayed us into using Victor. Initially, Victor seemed to understand our goals and understood our Italian heritage (if you're Italian, you understand how important the food is for us).Then came the day of the wedding...Our pasta was COLD and soggy. Guests commented that the steak tasted and smelled like "dog food". And my all-time favorite part of the experience was when Victor showed up with NO DESSERTS even though we discussed numerous times the desserts. So at 9:00pm, one hour before the end of the wedding, when we were looking for the desserts, we were told that there were NONE. Just the cake. Why would we have had elaborate discussions about the desserts? Victor tried to tell us that it wasn't part of the contract, which again, made no sense given the numerous conversations we had about dessert -- i remember clearly "cheesecake" coming up many times in conversation.There was no solution by that point and we were devastated that for our only daughter's wedding we would have no traditional dessert spread and that the food would turn out to be a complete bust.Victor had no problem making sure to come to my hotel the day before though to collect the remaining $7,000 in cash from me in the midst of pre-wedding festivities. For $20,000 we could have served McDonald's and it would have been more well received by the guests.I truly suggest you search other options for caterers in the area if you are considering using Rollatini for an event. They cannot handle large scale catering and you may just end up with no dessert, too. I tried to wait a couple of weeks to see if this passed, but still, I am so angry and disappointed with the outcome and do not want anyone else to experience this.
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March 2024 by Kevin Liang
They use Costco rotisserie chicken....ridiculous
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March 2024 by Eric W Thompson
Very attentive service with tasty food.
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March 2024 by Josie Moreno
The food was amazing and reasonably priced. The two waitresses were very kind and attentive. Also to the rude lady who was complaining and harassing the workers about how no one picked up your to-go order maybe if you'd tip the delivery drivers they'd want to pick up your order. Also if a 5 dollar delivery fee bothers you that much maybe you shouldn't be eating out
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March 2024 by Kara N
I have never experienced such horrible customer service in my life. I placed a delivery order off of their website directly paid and waited over an hour when I looked it said no driver was on their way. I called and spoke to Jacky who said it was never picked up I said then I guess I have to come get it. It’s been sitting over an hour cold when I show up, she tried charging me for delivery fee, saying she had no way to take off a delivery fee, even though I was physically there in person and claims there’s no manager. Why would I pay for delivery fee? When I had to come get the food myself she offered no other solutions so I had to leave without my food that I’ve waited an hour and a half for it at this point absolutely horrible will never return.
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March 2024 by Roy Weiner
Service and food was excellent.Everyone should try Rollatini, it's the best Italian food in Florida.The minestrone soup is the best I ever had.
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February 2024 by mary jo rothermel
Not recommended., not meeting the 4.6 rating. It is not good food and in a strip mall , not a clean area. This is a Mexican or Latino restaurant serving Italian named foods. The pasta did not taste handmade, the sauces were not fresh made, and minestrone soup should not have potato in it. The garlic knots were processed bread, hard and far too much garlic. The wait staff tried very hard.
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February 2024 by Elyse Morin
EXTREMELY DISAPPOINTED!! when i came in not one of the 4 people that walked past me greeted me. as im paying i ask for extra cheese and have no problem paying so she charges me. the manager proceeds to give her a hard time and question her multiple time in front of me about her charging me. like she didn’t believe she did it. it was such a big deal. when i get home i have no garlic bread i go back. and ask for the bread under the impression that it came with 6. she said no it’s only 4 now. i asked how much for a couple extra and she said “honey we don’t do that”… do what??? so i bought 6 more i get home and they are so hard you can’t even pull them apart and the garlic was raw on top. so i go back AGAIN! the manager didn’t come say anything to me she wouldn’t even look at me . no one apologized for me having to come back 2 times! Horrible customer service!! the food was not good either. the price has gone up yet you get less food. i ordered Bruschetta and received a couple spoons full of tomatoes and dry bread. see picture attached. i have been ordering from here with my family bc it was our favorite place. we will no longer be going here. idk if it’s new owners or what. but the the food quality has gone down. A person who has no customer service or restaurant skills should not be managing a restaurant or employees. there was one waitress who was kind. other than that idk what has happened. but it’s not the same. i never write bad reviews i myself own a business. but this was one of the worst experiences ive had ever! and felt it was necessary.
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February 2024 by Carlos Cardenas
Excellent service, delicious food; but above all the customer service is wonderful, the work team is super, we always receive the best warmth, energy and attention from them no matter how busy they are. Great dining and customer service experience. Yolanda almost always takes care of us and even knows what my daughters like to drink and what they always order.
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February 2024 by daniel danies
Really really like this restaurant, the food is incredible.
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February 2024 by Rafael nunez
Besides great quality food and best quality service , they are amazing, I travel all over South Florida and discover them at the best specially Yolanda always go above of everything. Thanks Keep it up
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February 2024 by Ayleen Linares
When I arrived speaking on the phone, very rude, you don't have to ask for water anywhere, you sit down and they have to serve it to you, the person who is serving and providing very bad service took half an hour to serve the water and says that I asked for it to takeaway and I couldn't eat it inside, I never asked for it to take away, they don't serve you water you have to ask for it from a Colombian lady with a very bad vibe, the tip is left at the end, not at the beginning, I think that's what bothered her
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February 2024 by G
Tried the shrimp scampi traditional and it was very