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January 2024 by Greisi Iriartes
I bought a jacket last week, which had a very particular smell that my son couldn't wear it because of the horrible kaka smell it had, I went to exchange it and they sent me to this store that supposedly had it and the workers were very rude saying that that's what the washing machine exists for and that they couldn't do anything! I asked for my money back, don't go to this store that is in west Palm beach!!
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December 2023 by Oldin Ortiz
Jc took care of love the must go best shoe place in the welly mall
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November 2023 by Tye M.
If you are into shoes or designing or selling reselling, this would be a good start for your opportunity to open onto other people what shoes they would like.
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November 2023 by Ferrari Red
Joe and the staff of shoe palace was amazing I came in with my family of 8 and they helped us shop at ease. Even made sure we got the best deals!!!!
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November 2023 by jeannette venier
Best costumer service ever!!! Joe was amazing at helping us and was able to help us when my daughter got a size to big and got her a way better shoe then before 10/10!
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September 2023 by Thalia
Ken had great customer service. He helped me as soon as I walked in the store although I asked for a little too much… lol
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August 2023 by Ryan Sgroia
We came to the mall today to get my sons school shopping done. I was able to get clothes and sneakers with the help G and Jose! They were super helpful and I was able to get everything we needed! One stop shopping! Thank you G and Jose!
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July 2023 by Ma’Kayla Young
Jose and Jo were amazing. When we first entered the store Jose approached us and got our names and introduced himself. This is rare but it truly made our day !!!! Just asking us our name and being so attentive!!! Thank you for your customer service throughout our entire experience!!! Jo continued the customer service at the register !!! Thank you
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July 2023 by Tracy Leaks
I came to this location on Saturday 7/15 and Joe's customers service was top notch. He addressed my daughter by her name and made sure her shoes fit perfect. We will be back again. Thank you Joe!
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July 2023 by Danny Kroos
Had a great experience at this location. They have a quite large selection! Salesperson, DAILY, was amazing! Very patient, very kind. She has amazing work ethics! Highly recommend this location for any sneaker purchases!
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July 2023 by Angelica Montoya
The team at Shoe Palace in Wellington were extremely helpful and professional. Thank you Jose, Daily, and Briana for being awesome.
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June 2023 by Victoria Torres
Best customer service I have ever experienced. Went above and beyond to return a pair of shoes that didn’t have the box. Joe, the store manager, not only provided us with a refund but did it the upmost kindness. Highly recommend - the best shoe store in mall hands down.
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June 2023 by Ashley Sauer
We had the most amazing shoe Experince with G . He went above and beyond to help us make sure my niece and nephew get the right size shoe and back pack to start off the shoe year looking good!!!! Thank you so much G we will be back !!!! Breah & Berg were also great.They helped out G get the shoes for us. He was helping about 4 other people at a time
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June 2023 by marisa siddons
Berg helped with anything we needBreah did great checking us outJose did awesome checking for shoe size all should get a raise !G did a great job at all of our needs for all different shoe sizes !
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June 2023 by Bianca Golden
Lorenzo is such a pleasure. He puts his customers 1st. He’s a great manager and asset to the store as a whole. His team leaders Joe and Jasmine are great too. Strong leadershipNew store manager Jose is a new bright addition to the store. Jose brings a new approach to customer service that is refreshing.
