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March 2024 by megan oxford
I work in the mall, so I am forced to order at this location.. Every time I do, I am disappointed. They are Watered down, way overpriced and flavorless. I also noticed that half the time they only fill the cup halfway. Please do better!! We are retail workers need caffeine! :(
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March 2024 by kelsey rae
fired their best manager for no reason this place is gonna go into shambles when everyone else leaves
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December 2023 by Guerrero Torres
This is the BEST location hands down. The staff is kind knowledgeable, and makes the best coffee. I will literally travel to Wellington Mall just to order from this specific Starbucks.Kid-friendliness: Very kind and professional. Above and beyond with a smile!
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December 2023 by Brent Csutoras
Myself with my 3 kids ordering drinks and nothing but teenagers behind the counter talking about their personal lives, saying inappropriate stuff (at one point the guy was talking about cocaine). When I finally got the drinks they were not even right, as they did not bother to count pumps or read the tickets as they were more focused on flirting with each other. I get a pumpkin spice latte which I cannot drink with all the normal sugar, so order it with 2 pumps and no whipped. It comes with whipped on it and so I asked her if she could make one without whipped. She takes it without a word and looks annoyed, walks to the sink and proceeds to scope the whipped cream off the top with the lid and then gets a spoon before handing me back a messy cup with half whip still in it and not a word about it. I take a sip and clearly it has about 6 pumps in it and at that point with no a single adult working, I just leave and throw the drink in the trash on the way out. My kids, whom will drink liquid sugar if I let them, all complained about how sweet the drinks were and how they are not normally like this, so they all dump their drinks as well. WILL NEVER GO HERE AGAIN.. I can wait until I find a location not in the mall.
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November 2023 by Dominic Paranzino
30 min wait for 1 iced coffee at 1pm on a Sunday. Cashier was polite and helpful but some carefree and miserable employees making the
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November 2023 by Service is Life / Work is Love Made Visible
It is extremely disheartening to visit this Starbucks. I went so far as to inquire with the employees about any internal conflicts, as they appear to lack smiles and fail to greet customers. It is evident that extensive training is needed in this establishment.
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November 2023 by Litzy Moreno
I waited 30 minutes for my sisters drink. I was very patient because it was very busy but I received my drink and I was waiting for the second drink and everyone who ordered after us was getting their drinks before us. I’ve worked in the food industry before so I can understand mess ups but my sister asked about her drink and the worker said “it’ll be right out”… it wasn’t right out. I watched them clearly not making the drink and I finally asked again about the drink and the worker said “we don’t have the ticket”. So am I just supposed to not receive the drink I payed for because of your error? She called another person and finally got the drink made and it tasted disgusting and wasn’t even the right drink. Terrible service, i was about to ask if I could go back there and make it myself because if I was behind the counter the line wouldn’t have been outside the door I promise you that. Maybe consider working at a bookstore or holding a sign if you can’t move quickly or handle the stress. Baristas are extremely slow and unhelpful. I could’ve walked around the mall 3 times while doing a handstand in the time I spent waiting. WILL NOT BE BACK!
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November 2023 by Sharon B.
Twice a week I get my "Starbucks fix"!I think they know me because my Yorky Wellington , always gets a "Puppa Chino"! My "drug of choice"... is a Venti caramel Frappuccino, with no whip cream and light ice! I typically call it seven bucks because there's nothing four dollars at Starbucks but I love, love my Frappuccino's and when I'm out doing my errands that's the first place I stop, and it helps me on my way to do all the chores that I have for the day. The girls who work the drive-in windows are absolutely sweet, wonderful, and very congenial!
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September 2023 by Алексей Олейник
Clean place, fast
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September 2023 by Татьяна Олейник
Nice place! Very pleasant stuff and relaxing atmosphere!
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September 2023 by Christopher W
Update: I forgot that they also charge $2 to $3 more than any other starbucks I've been too. This has to be the worst Starbucks I've been to I haven't ordered from them for so long because they never make the drink correct and are always out of everything . Lucky for me they decided to turn the ovens off an entire hour plus before closing I mean seriously. Never again!
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September 2023 by Richard Roney
Katlan is a wonder barrista. Everytime I visit Wellington Starbucks Katlan always is the fastest at what she does. Thank Katlan. I hope I spelled your name correctly. She always makes me feel welcome,
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September 2023 by MICHELLE BARRETO
The staff Amazing!!! The service Amazing!!! The espresso to die for!!!Kaitlyn and Tasha go above and beyond!! Tati makes you feel welcomed !!! The 3 musketeers for sure !! Their Apple croissant is a mouth watering treat !!! The worst part is the music!! I don’t like coffee house music. I prefer something like pop music. I’m sure if they took a poll of the music type to be listening too it would be about 80% not wanting to be listening to coffee house music ! Jordyn GoSharky is amazing and always has a smile on his face!! Love the whole gang here like family!!! Thanks for the laughs and friendships !!
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August 2023 by Caylan
I love coming here every time I am at the mall!! The service here is outstanding, especially for how busy the store gets!! Jordyn in particular has a great attitude and always makes me feel welcome and remembered. The baristas make the drinks really fast but the quality is amazing. Will continue to keep coming back!!
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August 2023 by Saint Killian
Children in front of us manager did not help 10 minutes to order. Second clerk tall black kid helped black women behind us manager said nothing not a good experience. Don't know if it was because he seemed to know the other customers or prioritizing race but not nice service. Manager said