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February 2024 by Jenny Walker
Outstanding!
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February 2024 by Leslie Kazadi
I purchased a pair of Tucci paddock boots and half chaps online. They’re beautiful but the shoes r too narrow for my feet. I called to inquire about other brands in hopes of getting something different. I explained that Parlanti fits me perfectly and asked about Sergio Grasso. The customer service rep was quite rude and said, “in our area- Wellington- Tucci fits most people so I can’t help u.” There is no return request or number, as is customary. U just return the items within 15 days - from the delivery date, shipping date, order date?? - and hope for a refund. There is absolute no information available about how refunds work. I regret the purchase and would not do business with TackNRider again.
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February 2024 by Alexandra McCarthy
Excellent service! I called on a Friday afternoon inquiring about a bit that I was struggling to find in stock at other well known online tack stores. Prashant immediately got back to me on the availability of said bit. Placed my order and it was delivered Monday morning. Thank you so much!!
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January 2024 by Calu Keilhauer
Really good service and really happy with Tacknrider they have the finest things for horses and riders
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January 2024 by Taylor Land
Tack n rider went above and beyond to get my Flex On stirrups fixed after a malfunction! Amazing customer service, thank you so much!
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November 2023 by Henry Guerra
I want to thank Tack N Rider for the personalized and efficient attention to the acquisition of personalized accessories for equestrian jumping.Gian Piero was happy with the products.Thank you very much for all the management carried out and the constant support not only in the preparation of the equipment but also in the shipping and that everything arrives on the agreed times.Recommended 1000%
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September 2023 by A I
Great customer service .. great selection of quality equestrian apparel and really nice Tack options as well ! Love shopping at Tack N Rider
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August 2023 by Susan Michel
Ordering from Canada and Amit was very quick to respond to my questions, helped with shipping quotes, jacket is exactly as expected (perfect - I love it!), and my customer experience was exceptional. Will definitely buy from Tack N Rider again!
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August 2023 by Katie Hundley
Easy to order online, best price I could find anywhere, tons of communication and tracking number provided and fast delivery! Would order from Tack N Rider again!
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August 2023 by Andrea Hassey
WORST PALCE EVER!! Do not buy anything here !! The worst du tuner service!! The owner is disrespectful and a lier!! Watch out they sell used things and claim they are new!!
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July 2023 by Anthony Black Sr
What an amazing team. My daughter had her competitive tack/stirrup breakdown during an event day. For her it was an emergency. The guys at Tack n’ Rider were able to resolved it within hours to get her ready for her next event without a penalty/forfeit. Thank you so much..for keeping her safe while competing. Great service and great selection of tack and accessories. Customer for life..
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June 2023 by patricia a subik
Returned item Next day after receiving. Paid return shipping. Item did not fit. Was only refunded 90.00 on a 120.00 purchase.Will never purchase from them again. I had a conversation with representative before the purchase. At no time did he say i was going to get charged a restock fee. Am very disappointed , as i was aware i would have to pay retun shipping, however i would have NEVER purchased, had i known about the extra 20:00 restcking fee.
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May 2023 by Deborah Bass
Ordering and product selection great. Order processing time was longer than expected (over a week before ship)
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May 2023 by Deborah Al-Bassam
My lanyard broke and according to the warranty instructions I was to contact the seller, Tack N Rider. Upon sending several requested photos of the lanyard to Tack N Rider, I was told to contact HeliteUS. The contact they gave me transferred me to someone else at HeliteUS who finally helped with sending a replacement, but I had to repeat, for the third time, sending all of the photos and an explanation of what happened. Tack N Rider was responsive but seems they couldn't really do anything.
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April 2023 by Sonia Kenney
Tack N Rider is my favorite store! From breeches, to boots, to helmets or tack they have what you are looking for. Most importantly they take pride in their customer service, listen to their clients needs and help make the best possible recommendation. Thank you Tack N Rider for always making our shopping experience enjoyable!
