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March 2024 by Barbara Bishop
Almost always have what I need. Staff helpful and pleasant
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March 2024 by Claire Cox
I went to Ulta today for a partial highlight and haircut. The hairstylist was very nice but I am extremely unhappy with the results. I wanted the highlights to match the rest of my hair which the highlights were on the bright blonde tone. This is the second time since my hair came back as I am a cancer survivor that I had highlights always blond tone. The only reason I came here is because I had a $50 gift card but I should have just bought makeup. I don't know why the stylist put a gloss on my hair which now it only looks like I have one color of auburn allover not showing any blond highlights at all . So $107 for highlights, $47 for haircut, and $25 for this gloss thing so $174 plus a $35 tip only because I'm a decent person and she did spend 4 hours while I thought was ridiculous. I will not give the stylist name because she is a nice person, but I am now with a color on my hair that I do not like at all. I can't afford another highlight which would be what I need because I have one unsatisfied color. I have worn wigs for 3 years and I shouldn't have to put one on to get the blonde look I asked for. I would like to be credited the $107 for the highlights that were not received. A very disappointed customer.Update; I am very happy to report the salon Manager refunded me. She went above and beyond and was very understanding.
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February 2024 by Morshed Jahan
Fabiola in ulta salon is amazing . She did my hair cut exactly like the picture I showed her . She is so friendly and she suggested me some products for my hair care routine.
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February 2024 by Jenny E.
I had a color and cut appointment with Iyanna. My color came out perfect. My haircut was terrible.
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February 2024 by Iesha Nelson
This is the worst Ulta in the area in terms of customer service. I either get flat out ignored or asked “are you okay?” instead of being offered help. I haven’t been in years because of this. I checked to see the recent reviews because it’s the closest to me and it looks like customer service is still an issue at this store.
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January 2024 by Don Cook
My wife's favorite place. Excellent customer service and quick check out (priority to me!!)
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January 2024 by inez layne
see sydney for ALL YOUR SKIN CARE NEEDS!!!! she is the best, very personable, honest, follows up, informs me of new products that she knows would personally suit me. so ya, see sydney!!
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December 2023 by Allison Leigh Williams
Fabiola in the salon is a miracle worker! I'll only go to her to get my haircut or colored.& the store itself is very nice and tidy, with plenty of inventory stocked. All Ulta employees are incredibly helpful, and they all have a vast knowledge of the many niche items the store carries.
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December 2023 by Allison Mouzer
Manager unpleasantly approached me upon entering the store. My two toddlers (ages one and two) were in a cart and he stated I could not enter with my children in a buggy. I had to leave my belongings at the front of the store to be able to carry my one and two year through the store at which comes a point it gets difficult to carry a combined 50 pounds. While I attempted, but putting my 2 year old down was impossible because she was into the beauty displays, grabbing the tester makeup, running into the glass shelves, all while trying to shop and also hold my other one year old child. This becomes a liability issue had my child been injured and all of this could've have been easily prevented if the store manager had let me bring in my stroller to contain them while being able to shop,
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December 2023 by Amanda Thompson
Fabiola in the Salon is amazing!! I want to keep her a secret, but she’s too amazing not to share. Thanks for keeping me looking my best! ❤️
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December 2023 by BarettaVixen VIXTV12
Ever since I been coming to this ulta my skin and make up has been amazing thanks to Rebecca and Omar for always recommending great products
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December 2023 by Mari
Great customer service n deals
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November 2023 by Sandra Martínez
It's a good place but a little expensive
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November 2023 by E B
I appreciate the stock availability here, but I'm not a giant fan of the customer service. I will be the first to admit my knowledge of cosmetics and skincare is very limited, but every time I go there with looking for recommendations I'm asked things like "well what do you currently use for X?" And when I answer with a product that I purchased AT Ulta, I'm often told "that's really a cheap product, you need to consider upgrading your skin care." I was even told at some point that I shouldn't be using the Ordinary brand because "that's pretty juvenile..." I don't know what I'm doing, so I appreciate suggestions, but I often feel belittled and it makes visiting the store kind of intimidating. I wish the team there was more beginner friendly.
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November 2023 by Laura Jessen
I just stop and let everyone know to come to Ulta in Wellington and visit Susie in luxuryShe is totally the best. She helped me upgrade into Natasha and Dior and I never looked better. She gave me a new quick makeup routine and I never looked better. Thank you Susie, your the best!
