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March 2024 by Monalisa Ramsaran
10 out of 10 highly recommend!! The women in here are fast, quick to respond, and kind. They handled my large order with all smiles and fun laughs. I was in and out in less than 5 minutes. Talk about a pleasant errand run. Will now be my go-to shipping store.
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February 2024 by Mr. Mucha
Just spoke with Donna at my local UPS store. She was very sweet and very kind! Extremely helpful and knowledgeable. She made my shipping experience enjoyable. Her coworker also was very sweet and we had wonderful conversation. I have been using this location for many years, and will continue to come and ship from this location in the future.
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December 2023 by Doreen D
Donna & Natalie are the best! They made sending a package out to my family at such a strenuous time of the year a breeze! More UPS stores should hire gals like them! Customer service at the finest! Store 2128 we applaud your attention to detail when it comes to taking care of your customers! Thank you for all you do! Happy holidays!
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December 2023 by Vanessa Pinero
Natalie & Michelle gave Great customer service. I called the store and Natalie answered because I needed my husband's picture frame boxed up for Christmas. She was amazing over the phone. I came to the store and Michelle and Natalie greeted me again with customer service. They help me so much to save money and to pack my husband's Christmas gift. I thank you both very much and you made this holiday special.
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December 2023 by Lloyd Spiro
Donna and Michelle spent a considerable length of time with me, as I was having difficulty printing a mailing label. Their expertise with technology and patience, while very busy, was commendable. My thanks and appreciation to the UPS Store in Wellington for helping me mail out a return package.
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December 2023 by Mohsen Tootoonchi
Everybody here is very nice and helpful. Michelle just helped me with my package and she was awesome!
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December 2023 by RDM247
Michelle was excellent helping us box up Amazon returns. Will def return going forward!!!!!!
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October 2023 by ツ
the girls are super nice and always patient . thank you so much ups . only customer
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August 2023 by d z
Mariella was incredibly helpful and super nice! I can't say enough about how much I appreciate her willingness to provide amazing customer service! Thank you!
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June 2023 by Robert Nichols
This team is awesome. I had to send a package out today and there was an irrate women in there making a scene. For no real reason. Unreal. Made me want to write this review.I have done notaries, sent packages, and of course my amazon returns here.Great personable group. Very helpful.Katie is the honorable mention today :).See you guys soon!
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June 2023 by Solano woods
Regarding the review about the red head which the previous commenter so rudely described as rude, I have encountered her as well. She is not rude, she is autistic. I always thought it was wonderful that that this location employed people on the spectrum. Whit the owners response to this rude woman’s review, I am now horrified that the owner would pander to the woman writing the complaint and so quickly suspend someone with a disability. I will not use this location and will be contacting UPS directly about his insensitivity.
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June 2023 by RED FOX
I had a very great experience at the Ups store with Michelle W, Meghan and Katie..they were so helpful. Michelle was very informative on what I needed for my package and Katie and Meghan were great too because they provided me with fantastic customer service
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June 2023 by Jack and Rileys Mom
Went in inquiring about opening a box and the overweight redhead female was exceptionally nasty and clearly unhappy to be there. Of course, people have bad days, so we stopped in again. And there she was again- the big red-headed ball of misery. We are bringing our business to Royal Palm and opening boxes there. We can't subject ourselves to the negative energy in this tiny, dank, miserable store.
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June 2023 by G G
I had to come here to have some paperwork notarized for my children. The ladies were incredibly helpful & friendly. I will definitely be back!
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May 2023 by Kavish Patel
Great service and assistance from Mark and his team especially Michelle who went above in assisting us with an international package. Thank you team.
