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December 2023 by Luz Alsentzer
I was welcomed with friendly staff and they were very helpful. The wait was 30 min, but two days later I am feeling much better. Dr Gagno was very nice and helpful in explaining how to take the medicine prescribed. The medicine was called into my pharmacy and it was ready to pick up immediately.Love there !!Thanks again
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December 2023 by Jeffrey Chittenden
Friendly people were extremely effective in treating my wound. Since I was dripping blood, I received immediate service. The facility was also very nice, clean, bright, and well-equipped, and I recommend it.
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December 2023 by Larry Ashby
Everyone was very kind and understanding. And the doctor that I saw it was wonderful. She cared about how I felt while she was cleaning my wound. And I appreciate all of them.
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December 2023 by Sherry Janowitz
From the front desk to the nurse and the doctor it was a good experience. Everyone on the team was friendly and personable. The doctor was knowledgeable and straightforward. Other than why I was there, it was a good experience.
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December 2023 by K Martin
They didn’t really do anything when I visited today. They said there’s really nothing they don’t help with my painful between-the-eyebrows large cyst. It was kind of frustrating, though I got in and saw the PA pretty quickly. I like the clinic; it is not my first visit, but I was frustrated with the lack of any relief when I visited today. They could’ve told us up front that they couldn’t really do anything, rather than take us back and charge me for a visit for nothing.
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November 2023 by CatMS
I came in with a broken foot, and thought I would be there forever, but I went in and out. The staff was very nice and assisted me immediately. I got my X-rays done, got my foot wrapped up and left with crutches along with a list of recommended follow up drs. I didn’t have to wait that long before getting released. Thank you!
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November 2023 by Zach Buchanan
I don’t normally leave a review unless it’s totally noteworthy and I’ll have to say my experience today 11/3 was as pleasant as it could get, considering I was feeling very unwell and uncomfortable. I’ve used Baptist for all of my urgent care needs, if you’ve been to any other urgent cares in the area you can see and feel the difference. I normally do not get sick I’d say maybe 1 time every 5 years and currently don’t have a primary, I chose to go to Baptist today based on history but also when calling ahead this morning to see the wait time(which there was none and it was totally surprised) I was greeted by a very kind voice and willing to answer a few insurance questions without any attitude or break in kind character, thank you so much for your help this morning. I got myself together based on that phone call and headed out the door to Baptist, once I got there I was greeted by the same kind young lady, we established I had some paper work to fill out since it’s been over a year since my last visit, no troubles at all! It was one form and super simple to fill out, nobody likes filling out 5 pages while sick of redundant information, Baptist definitely saw the benefit in having a quick to the point process. While I was filling my page out she offered me a complimentary coffee, tea or juice, little things like this go a long way as I work for and manage a Forbes Five-Star service based company, it’s the little details…and this is just the lobby visit thus far! Paper work was done, I got to grab myself a juice and before I could get back to my seat they called my name! That was super quick! The Nurse that greeted me was so kind and quick to take all of my vitals, that takes skills and I was impressed ha! You rock! Had to take a couple tests and saw the doctor 20 mins after tests were given, the doctor was very kind, very informative but most importantly she listened! Not to take a knock at EVERY doctor out there but it’s insane how many times I’ve had a one way and direction conversation with a doctor that didn’t take time to listen to my concerns…I come from a health practice family so I do know a few things about a few things but it was just an overall great experience with the doctor at Baptist and she accommodate all areas of concern. It’s no surprise the leadership in place here is why the urgent care is ran so exceptionally and top notch. Great work all around today! Im feeling a bit better already thanks to y’all!
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November 2023 by Ana Landa
I’m so glad I went to Baptist Health Urgent Express. I didn’t have to wait long, the front desk is polite, professional and made me feel welcomed. The doctor treated me with care, listened to my concerns, and explained in details my diagnosis. I highly recommend going here.
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November 2023 by Susan Greenberg
All aspects of Baptist Health seem to be "top notch". The people are friendly and compassionate and the doctors treat you like a person and not a number. They check back to see how you are doing which some doctors offices don't even do. I am happy to give them 5 stars.
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October 2023 by Tim Feagans
Very impressed with Baptist Health Urgent Care in Wellington. The person at the front desk (the "Director of First Impressions") was professional, efficient and very personable. The PA who did the wound care for me was outstanding. Very knowledgeable and skilled. Could not have been more happy with the experience.
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August 2023 by susan mary
Wait was minimal. All staff were pleasant and respectful. Very comfortable rapport with medical staff. Kept me informed and provided clear discharge instructions.
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August 2023 by Bárbara Aiello Ferradás
I always go to Welington Baptist Health each time that I had an emergency. The staff is very gentle and kind, the place always clean and oeganized, and I am very grateful for the attention that I received there each time.At my last visit June 30, 2023, the Patient Representative was Camila Rt, Technologist Olivia RT, Nurse Assistant Andrea RST, Nurse Practitioner Physician Assistant Victor NP, and Physician Dr. Acquino.
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August 2023 by Jeff Ward
This is the only walk in clinic. I will ever go to. A few years back when Covid, was going on I went there and had the best serves, and have been going there ever since then, and will continue to do so. The facility is clean, and everybody is kind and courteous there. Never a long wait time either.
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August 2023 by Krystal Curry
Everyone were so welcoming and helpful, especially Sherrie and Dominique! We ran into a few hiccups, but they were very patient with us and determined to help make our transition from out of state a smooth one. Thank you so much!
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July 2023 by Rachel Dichter
Very clean, very prompt service. I feel like some of the express care urgent clinics treat you very poorly, I was treated like a human being here. It was very fast as well. Camilla at the front was very sweet. Olivia an andrea were caring nurses. Dr. Gagno was very thorough. Went to a different urgent care a few weeks ago. It took forever and the doctors were having conversations about how the patients annoyed them I didn't feel that way here at all. I highly recommend.
