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January 2024 by Breathing Courage
After my brother surgery I went there and the lady from the drive through was so rude, helpless and careless when I decided to go inside and find better luck went Kassandra got close and offer her help. She really makes the difference and that place!Ladies with this customer service should be recognized.Thank you again Kassandra, please don’t change that beautiful heart to help others.
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January 2024 by Ivette Pelaez
The worst pharmacy ever, please look for another pharmacy!!
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January 2024 by Ijeoma Nwankwo
The shift leader Kyra helped me take my passport photo and she was so sweet and incredibly patient. Feeling self conscious I asked if I could retake the photos and she made sure I felt comfortable enough to ask to retake the photo as many times as I had wished. The photo came out great! Store was also incredibly clean, well-stocked, and had very attentive staff.
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January 2024 by Jessica Coffey
The pharmacy was amazing!!
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December 2023 by Cathy N.
I use Walgreens on Forest Hill in front of the mall area Everyone is friendly cheerful and helpful. I know several people that work there. sometimes they have to have a floating pharmacist, I have no problem telling you that over the weekend Andrea floating pharmacist really made me feel bad. Gave me a very hard time and was completely totally rude. She wouldn't let me talk only she gets to talk I felt like I was in a classroom and getting scolded by the teacher. I reported her and I'm considering going to the corporate Office. One bad apple didn't ruin my loyalty and trust towards everyone in the pharmacy. All the regular pharmacists I know are Cassandra & Maria Theresa Can't forget to mention Mr Michelle and Jr. It's a great store and always immaculate
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December 2023 by Rachel Haar
Pharmacy Flu Vaccine Review Only:I got a flu vaccine and let me tell you how horrible it was. The pharmacy intern should not be giving vaccines. He proceeded to tell me he would put the vaccine inside of my baby vaccine scar. What in the world !! I said no, then he proceeded to put it in my dominant arm and what’s worse is he put it up way too high, up near the bone, after he proceeded to tell me it goes in the deltoid, which I’m aware of and he did not do correctly. I honestly should’ve just given myself the vaccine because I know how to give one. On top of that he sounded sick and blamed it on phlegm, gross. He wasn’t cleanly either. The pharmacist said she couldn’t give me the vaccine because she needed to eat her lunch and hasn’t eaten all day after she signed my documentation, sounds unethical. Not a good excuse to be honest. Now I can’t use my dominant arm when I need to move on with my life. I was so confused the entire process and left even more confused, weirdest experience of my life. Do not recommend this place for vaccines, EVER.
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November 2023 by Sharon Lent
The pharmacy staff is very rude! They never answer the phone, and when they do, they never apologize for the wait! Also, long wait at the drive up and in store pickup! They are often out of stock or forget to refill prescriptions! Also, hard to find people to help you in the store, and very uncaring when you ask questions, they seem annoyed!
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September 2023 by twakefield7
This is one of the worst Walgreens I've ever been to. The photo center did not know what they were doing on my last visit, and this morning I was accused of fraud for buying gift cards. Daniel is probably the worst employee I've ever seen I know it's hard to get employees nowadays, but Daniel should be fired!
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September 2023 by Jordan Yanoff
The head Pharmacist miss Teresa goes above and beyond to help her customer to the best of her ability and the staff and her are some of the best in the business.. I can't thank them enough for everything they do ...
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July 2023 by Kayla B.
I was calling to refill my prescription that's very time sensitive and I had been waiting on hold for 15 minutes finally a representative answers the phone they tell me to " hold on" and put the phone down and they I hear another representative tell them to "it's okay just hang up" and the line disconnected. Maria Teresa finally answered my call and advised she was the pharmacy manager but was not able to advise me as to who thought that would be okay to just disconnect after I had been patiently waiting. I've consistently had an issue with this pharmacy it's not okay to play with peoples health and I hope that those representatives never have to be in my position, because karma is really a b**** for lack of a better term.
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June 2023 by Jillian G
David is THE MAN!!! I called I inquiring about personal fans and if batteries are included. He didn’t stop tile he got me an answer. Excellent service!!
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May 2023 by Susan B.
The drive-through pharmacy pick-up is a nightmare, I got stuck today beyond the point where I could exit the line and the car in front of me was at the window for 42minutes. This is after waiting 31 minutes to get to that point.I am basically wheelchair-bound and handicapped so it is too difficult for me to go inside to pick up the prescriptions. Accordingly, it's time to move my prescriptions, and those of my daughter, away from this Walgreen's into another pharmacy, or a mail order service. I have been kept waiting in line for close to an hour many times before, but this was the proverbial "straw on the camels back". Bye Walgreens,,,,,
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February 2023 by Nigel Larsen
Worst Pharmacy EVER! I just spent 28 minutes on hold to get a refill and then they hung up on me. Called the store back and got the manager on the phone. Stated he would transfer the call back to the pharmacy and have them pick it up. The phone was picked up for a couple of seconds, then put back on hold. 6 more minutes on hold and nothing. We will be moving all our Rx elsewhere.
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January 2023 by Wendy B.
This Walgreens is a bit tricky to find and get to GPS took me through the mall because I was on 441 I normally do not like Walgreens, but I was in the area and they really needed eye make up remover. I couldn't find the one I was looking for then a woman employee was walking by and I asked her if she had it, she took the time to look with me and when she realized they didn't have the one I wanted. She took the time to make a recommendation and what she uses. It's honestly the best experience I've ever had a Walgreens so if you have to go to Walgreens, I would definitely recommend this location.
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January 2023 by Karmai Alexander
Since when does Store #9384Walgreens Pharmacy at10420 FOREST HILL BLVDWellington, FL 33414Cross streets: Southwest corner of WELLINGTON MALL & FOREST HILLNot take Government Military ID?Since moving down to Florida non of the stores especially #9384 where Management denied a Military ID and stated that its not legal.(BTW I managed a store 13yrs in Columbus GA, where the they understood how important our soldiers are to our country)We paid a heavy price for our country and to be rejected and denied and lied to about a store policy that isn't true is very disappointing.This is a pain to every Veteran out here suffering and to have to deal with people who do not understand company policies. This sounds like a Training issue that needs to be addressed.
