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November 2023 by Mike Kerr
Gym equipment is dated and not alot of amenities that most gyms have these days. No Sauna, no massage chairs. Tried canceling my membership and was told to my membership was canceled. Only to be charged another annual fee and 3 more months of monthly payments. Customer Service is almost non existent, the general manager scott was no help and gives you an email Address and refers all matters to corporate. In contacting corporate through email i was basically called a liar and that i didn't ask for a cancelation until i called about over charge.I have proof of calls through my phone bills, but they didn't even ask for them. Will steal your money i wouldn't recommend this gym to anyone.
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October 2023 by Evan Dupree
Everyone at this gym is really chill, the manager (Scott) has always been really good to me and if you are looking for a personal trainer I recommend makenzie
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September 2023 by Ryan Ebanks
This gymn has the worst costumer service and I will never use youfit ever again.the manager is an idiot I signed up I was told after 3 months I can downgrade they want to allow me to do so now that I reach 3 months won't allow me to cancel eighter and they wonder y nobody goes to that gymn it's the worst no costumer service try to force you to keep your membership and threatening to put it on my credit if I don't keep it for a year thieves
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September 2023 by Beau Heyman
I love that is not crowded. Lots of weights and machines. The treadmills upstairs aren't great, but they get the job done.
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August 2023 by Amanda Stuiber
This gym is clean and everyone is very helpful. The manager Scott here is absolutely amazing. He goes over and beyond for everyone. thank you Scott for helping me with my fitness journey. ????
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May 2023 by anniefannie58
The gym suits all my needs, and close to home. Plenty of equipment, and never a wait. Kept extremely clean, and always smells pleasant. My compliments to the staff, especially Suha, AJ, Alexandria and Scott.
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April 2023 by Kathleen M.
I went to this gym over a year ago while visiting my daughter, purchased a weekly pass, but somehow they put me on automatic withdrawal as a permanent member. I had to go through my credit card company to stop payment and to this day, I receive weekly phone calls about my delinquent account. I have spoken to someone on more than one occasion and still continue to get these phone calls. I am a permanent resident of VA where I own my own gym and would never treat my customers in this manner. this is border line harassment at this point so my only choice is to leave bad reviews and contact the Better Business Bureau. I do not recommend his gym, there are plenty of better options in Wellington.
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April 2023 by Christopher Sands
I’ve been coming here since I was 15 (when it was under another name). Lots of great memories here. Great staff and well maintained facility. A real bargain for $10 a month.
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February 2023 by Gabby A.
I canceled my Youfit membership in October 2022, but the gym continued to charge me a monthly membership fee through January of this year. I had to call several times regarding the recurring charge before someone finally got back to me and stated that the membership was finally canceled. I have now been waiting over a month for a refund of the 3 months' worth of membership fees. I have called 6 times to try and get this refunded, and have been told twice that the money would be in my account "this week" (the last time I was told this was 2 weeks ago). I believe that the only reason a manager called me back the first time about the owed charges is because I left a negative Google review. Hopefully another review will get me a call back, since this seems to be the only way to make progress here.
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February 2023 by Gabby Angelico
I have been trying to cancel my membership since October 2022. I followed the procedure- went into the club and signed the paperwork stating I was canceling my membership- yet I have continued to be charged a monthly membership fee since October. Every time I call to find out why this is happening and ask for a refund, I am told that there is record of me submitting for a cancellation and no one knows why I am still being charged, and a manager will call me back within the day. I have yet to receive a call back. Today I will be calling for a FOURTH time to request that the cancellation is completed and that I receive a refund for 3 extra months that I’ve paid for. Here’s to hoping a Google review helps me make any sort of progress at all on this mess.
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January 2023 by Penny DeStefano
I want to thank Tanya M. who led the Iron Mat class. She is upbeat, and runs a great class. I plan on following her in as many classes she leads as possible. I left her class feeling energized, positive and strong. She is a keeper. Thank you.
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November 2022 by Lilia Maktouf
Great budget gym. There's a decent number of cardio equipment located on the second floor. I personally never had to wait to use the ones I like. Also on the second floor, a large area for free weights and several other light equipment. All the heavy weights and large workout equipment are on the first floor. Long story short, there is plenty of perfectly functioning equipment for any kind of workout you're in.My favorite parts about this gym:- The staff is super friendly, helpful and never tries to push any kind of product or upgrade on you- The crowd: people go in, get their thing done then out the door. No annoying chit-chat and selfie sessions while monopolizing a piece of equipment.- The cancelation policy: just show up to the front desk, pay a small fee, sign a couple of things and you're done. No jumping through hoops and no one will try to talk you into rethinking your decision, etc.
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October 2022 by Tammy
Extremely disappointed in the misrepresentation of a membership I recently purchased for my son. I was sold a premium membership with the verbal assurance that he would be able to use guest passes. I made sure to tell the young lady who sold me the membership that I was purchasing it for a 16 year old. For the first couple of weeks this hasn’t been a problem. Today when he arrived with a friend to workout, he was told that because he was under 18 he couldn’t use guest passes. When he requested to downgrade to a basic membership, manager, Chris Cortes, told him that basic memberships are not available to anyone under 18. My son then canceled the membership and will be looking for a new gym.
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October 2022 by J L
Clean gym, no frills, has all your basic equipment. The price is great for the gym. I’d recommend this perfect for anyone that wants to have somewhere to workout on their own, including free weights, machines, sled run & cardio equipment
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September 2022 by Ngan Tran
This is a terrible gym ever , the worse gym in town . I already cancelled my personal trainer from last month and the guy helped me out said am good to go , am all settled . And i even asked him twice to make sure that am not gonna be charged next month . And he said Yes am not gonna be charged next month . And then yes ma’am i got charged this month for personal trainer that i already cancelled . I tried to called them in 2 days . The first day was at night and they said i can come in tomorrow , the 2nd i tried to called 3 times from morning , afternoon and before 5pm that the manager should be there to solve an issue for me . But nope! 3 people keep saying “ no i dont know he is not here , no i dont know when is he gonna be back “ and i did ask “ is he gonna be there tomorrow?” They said “ I DONT KNOW HIS SCHEDULE “ ??? Where is your responsibility ? Who is the one gonna solve the problem for me ? And this morning i tried to call again and yup the manager here already spoke to us , he said that come in to done it , and we even asked “WHEN ARE YOU GONNA BE THERE ?” He said “ I’m gonna be here until 5:30 or 6pm” . And yes i came there around 3:55pm and the manager wasn’t there again , someone called to get back and dont even know when he gonna get back to solve the problem ??? Wth how long i have to wait if you try to avoid me ? Its not worth for the money i paid for this Youfit . Very unprofessional , terrible . Do not come in here . Dont waste your money . That is very toxic gym ever
