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February 2024 by Jameshia Barber
Rude and nasty customer service.
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January 2024 by Joanne Joseph
Initial impression after observing her before helping us. It was impressive how attentive Erica was to every customer. She told each customer that someone would take care of them soon as they entered the store. After giving up after numerous failed tries, we briefly told Erica about our experience with the store finding our original purchase. She said, "Give me your information; I think I can locate the information about your ring."We exchanged dejected glances and agreed to go for it without much confidence due to past experiences. Erica accepted the challenge, and we were shocked to learn that she had located the ring we had originally purchased.The Employee of the Year is none other than Erica! Thank you, Erica.
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January 2024 by Juana Sanchez
I always buy jewelry here. ❤️
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January 2024 by Claude Alain Etienne
Could be better
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December 2023 by Ilona Szymkowicz
Great service in Wellington, Florida, at the Wellington Mall, thanks to Jeannine, who was very helpful, assisted me with patience and a smile on her face, and advised me well. It's truly nice to receive such wonderful service, especially when it's not common nowadays. Thank you, Jeannine, for your help. I will definitely ask for you when I come back. This is the store you want to choose when you shop at Zales.
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December 2023 by Betel Rayo
I love itttt
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December 2023 by Portia Lockhart
Nicole as well as her manger was excellent! I came in needing help and they were there to give me the answers that I needed. Nicole was patient and kind and really took the time to help me find the perfect ring. Great customer service!
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December 2023 by Dawn Preddy
This is one of the best experiences I’ve had at the jewelry store. Number one very clean and very organized, and the Lady Claire was very helpful and went out of her way to help me find a gift for my daughter-in-law‘s very nice person very professional, and also down to earth Enjoyed my experience
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October 2023 by Ashley Murray
If you guys are looking for trustworthy people, great conversations, and to people that really care about doing their job and providing excellent service please go to the Zales in Wellington green mall and see Odane and Carol aka Claire they are the best !!’n
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October 2023 by CORRINA COOK
I really can’t say enough amazing things about Claire! Her dedication and follow through is second to none. Her patience with my tween made our reordering/replacing a name necklace a joyous event. Her customer service skills are always 100% and she will not stop until she gets you exactly what you want…She made the process a breeze and handled it all for us… Thanks for the laughs and everything you did for us! And your cheerful friendly teammates were a delight also!!! See you next time we need some “pretty”
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October 2023 by Leddy Eddy
Jeannine truly enhanced my shopping experience with her infectious positivity. Her warm greeting and assistance in locating the necklace I wanted were outstanding. We even bonded over our travel stories, and I left with two beautifully wrapped pieces from Zales, thanks to her kindness.
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October 2023 by Kathleen Larragan
Jeannine and Claire are absolutely amazing! They take the time to really listen to what you’re looking for. We have been in twice now and they remembered us from our first visit. Absolutely will go to them for our future needs! Thank you for helping us ladies!!
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August 2023 by Dominique Renaud
Terrible experience with getting ring sized. Beware. The most terrible jewelers I’ve ever experienced. I sent my engagement ring back 4 times!!!! The final product? They gave it back the same way!!!The store representative Claire did the best that she could. I wound NEVER recommend them.A greivence was filed and NO-ONE called us back. The only star is for Claire who tried.Thumbs completely down!
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August 2023 by Matthew Pasco
Jeanine and Claire took excellent care of us. Fantastic service, we really like these folks. We tried several other jewelers in the area but they earned our business here and we will be back.
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August 2023 by Matt Pasco
Jeanine and Claire took excellent care of us. We tried all the jewelers in the area but these took provided the best service for sure. They’ve earned out business. Thanks again guys!
