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November 2023 by John L.
Went in to get my friend a key made and I left with this one.
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October 2023 by jake hollows
I've been going to this location for a few years now, its great for oddball plumbing and hardware items. The employees have been friendly too. But don't bother trying to go in with a backpack of any kind. You will be watched like a thief and asked to leave it outside or with the cashier. I understand trying to reduce theft, but why is it I can't be trusted with a bag, and assumed to be a thief, but they expect me to trust a stranger with mine? Please revoke this policy, It's convenient to ride my motorcycle here for parts.
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October 2023 by ken overton
Always get great assistance here and usually find what I need. Employees are always friendly. Prices are a little higher but we'll worth it.
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October 2023 by Elizabeth Johnson
Found exactly what we needed. Loved the little gift area! Found several gifts as well as the drawer pulls we came in for. Very friendly staff!
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September 2023 by CARLOS ESCOBAR
Good selection of needed itemsStaff is knowledgeable and helpful.
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September 2023 by Panju Prithviraj
Didn't find what I wanted.. Flex Glue.. Not the tube.. But the small gel container.. Outside they had solicitation for a boys group... I am not sure if that's good for ACE business.! ?
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September 2023 by Jason LaMoore
I came in acting like a maniac today over some cleaning charges, and was very rude to the staff. They handled it really well and I just wanted to apologize. My personal emergency isn’t your problem, and I shouldn’t have take It out on y’all !. The girl up front, Mandy I think? always take good care of me. Sorry again.
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September 2023 by Jennifer Upchurch
Such a great store, ask for help. Tell them what you are looking for they will get it. Ordered chairs they came in damaged we didn't see it until we got home. They ordered new chairs same day.
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July 2023 by Angela Manning
Don't go into get a chip car key cut on a Saturday. The two employees hanging out by the popcorn machine proceed to tell us they cannot cut keys on "truck days " ....that all employees are required to be on the floor putting out merchandise. Then told us what days and times they can cut a key. What???? The most ridiculous thing I've heard in a while!I guess the two cashiers and gentleman cooking out on the front sidewalk didn't get the memmo!Won't be going to this ACE again.
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April 2023 by Sabrina Moseley
Great customer service and good variety of items although a small business. I can find things that even a super walmart in my area doesn't carry. The prices are comparable to other stores such as walmart or home depot
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April 2023 by Brian Smith
I visited Ace Hardware today and had the pleasure of having Doug help me. He was a wonderful employee and helped me from start to finish with the products I would need for my projects. He even suggested a better way to finish my project. Ace, you should be lucky to have an employee like him. I will definitely be a returning customer.
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March 2023 by Jesse O
Frequently go to this store, today I was getting some plumbing fittings for a repair and got lucky. Chuck, annex plumber helped me and was fantastic. These experienced people are very helpful.
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December 2022 by K&S Auto Repair
This Ace really is the place!! Always willing to help me find whatever it is I’m looking for! The inventory/selection is always great too!
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December 2022 by Jim Parent
Normally, I like Ace Hardware and the service is outstanding.A few days ago, that service changed. I was looking for a specific item and found it but could not find the pricing. There were 3 or 4 choices of like items and I wanted to compare them to best fit my budget and desire for the right item.There was a young Ace Hardware employee very close to these items. I asked him if he new the price. His response was, its right there. I looked again and still couldn't find it. I asked the young man if he could help and I asked him if he could look it up by the barcode. His response was he did not have a reader. Ok, no problem. So his response should have been let me go and get one. Was that his response, NO. His response was, I cannot help you and if you want to know the price you'll have to take it up to the register. Remember, I wanted the pricing of all like items.I then made the comment that this was horrible customer service and I asked to speak to the manager. He responded with, the manager is not in. I walked away and proceeded to the front of the store and asked for assistance. The front end found someone to help. This new person did in fact help and he had to get down on his hands and knees to find the prices, but he did this and did not complain.As I left this area the manager showed up so I spoke to her and explained all that went on and her response was she would talk to the young man.At this point, I do not know if she followed through with her commitment.Extremely poor service by this young employee. If this is the future, then we are all in trouble.
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December 2022 by Carla Arndt
This is a very nice Ace Hardware store location. We were looking for one thing in particular that they did not stock but we did find a lot of other items to buy,The staff are very helpful. The store is kept very clean.
