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October 2023 by Marie G.
I purchased a battery in January of this year from this establishment. Today I had my car seviced at Toyota and was informed that my battery was faulty and needed to be replaced so I returned to advance auto for replacement. After testing my battery, they told me it needed to be recharged and retested. I was told it would be a 45 min wait and they could not remove my battery that it needed to be done by me. I told them I didnt have any tools to do so and had never heard such a thing. I was then pointed to a tool box I had to dig through to find the correct size tool. After removing the battey myself and getting a replacement, Will, the associate sends kenzi out with power tolls to install my battery. Shocked, I asked kenzi why at the very least wasnt I given power tools to remove my own battery at the very least and was told that its the policy. Ive been to all their competitors and never had an issue with installing a battery except from this espablishment, because of poor customer service I will no longer do buisness with this company.
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October 2023 by Nicolette Brier
Will is always knowledgeable and professional. He's my go to guy for those minor issues I sometimes have with my car. He got my wiper blades and graciously installed them for me even though his store was busy. As a busy woman I appreciated that extra kindness he showed me, that's why I only go to this location.
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September 2023 by Ross MacDonald
I only go to Advanced Auto Parts. I'm not mechanically inclined and they are ALWAYS happy to come out to my car and help me with diagnosis or even I stalling Parts. They've saved me alot of money by not having to go to an auto repair shop. (sorry mechanics)
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September 2023 by greg garner
I've visited this store twice in the last week. Both times I was not greeted or asked if I could be helped. Left without purchasing anything. I'm a former Store Manager and CAM for Advance, and these experiences where unacceptable. disappointing
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September 2023 by Alene Mitchell
Just great. Nice clerk found the part I needed!
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July 2023 by Elizabeth Konrade
Aaron was super helpful and took the time to go over my vehicle multiple times to make sure I had exactly what I needed!
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May 2023 by Amy Rigsby
Super nice guy helped me out.
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April 2023 by Bill “Billy D.” Donahue
The shelves were fully stocked. Clean store. The counter staff were extremely helpful. They helped me get the correct wiper blades & explained how to install them. I will be back if I need any more parts for our cars.
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April 2023 by gsxr_lvrsgirl
This Advance location is my favorite. Been dealing with them for years.
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March 2023 by Ana Curtis
They were very friendly and helpful at my last visit. I needed a diagnostic test done on my car and they were able to get to me right away, no wait. I really appreciate the time they took to answer all my questions and point me in the right direction.
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March 2023 by Seth Motl
Had all the parts we needed at a fair price
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November 2022 by Regis Schafer
Bad customer service and rude staff. Do not recommend this store. Have use this store till today because is closed of my house, but after today experience I will never use this store again.
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November 2022 by carlos santiago
The prices on the car batteries.Are unbelievable and I dont know who comes up with these RIP off prices.. I would never buy a battery from this place.
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October 2022 by Handsome Landon
Great staff and general auto parts store. Will return. Prices are disgustingly high right now and clearly taking advantage of inflation by a extraordinary degree.
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August 2022 by K&S Auto Repair
I’ve been going to this store for YEARS and Ive lost count how many managers and employees they have been through. It’s a revolving door here. Depending on who you talk too you may or may not get your part. Last time I was in store I actually had to show employee how to use computer to complete my checkout.