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March 2024 by Keith G
I am allergic to onions. Terrible GI issues. Ordered burger and said "No onions." Upon looking at receipt when my order came up I said that the receipt did not state "no onions" but all I got was blank silent stares. Then "don't worry." Halfway through eating it I found onions, and could not scrape them off as they were stuck to the glooey cheese. I had to drive quickly home. This happened at the same outlet a few years earlier too! Restaurants should be more focus on food allergies. If I said it in Spanish would it have mattered? Most of my dining area habitue were blue collar. Maybe that's what the owner caterers to?
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February 2024 by Carlos Ortega
I bought some chicken nuggets and they were horrible, it's the third time and the truth is I don't even plan to return to this place.
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February 2024 by M
My large fry container only came filled up half way, and no there was not a single fry loose in the bag. Not a spec of salt on them either. It’s like eating cardboard. Doesn’t take much to impress me at a fast food place, I know what to expect. But cmon salt the dang fries and at least put a proper portion in the container. I eat at BK all the time, they usually come full. Cost of the food has gone way up in the last couple years, and the quality has just gotten worse. We are paying restaurant prices for fast food, at least give us what we pay for
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February 2024 by Mandalorian Snow
Fast Food Service Establishment that can't provide you with a receipt for your purchase.
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January 2024 by Amy Burghardt
Sorry to say the place needs cleaning. Dirty tables and nasty bathroom.
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January 2024 by Reagan W.
Where to begin... we stopped in on a Friday night around 830pm. Lights were practically all out, sign was unlit, parking lot basically empty but saw people inside.Ordered 3 items and 1 drink. All 3 came out wrong. The drink was useless since the ice machines were all down, yes all of them we were told.The employee even laughed about how long they've been down. Clearly we requested a refund since it was 75 degrees outside & a warm pop won't help quench our thirst.Burgers were rather disgusting. Buns were stale & toppings were scarce.Save your time & don't try this place. Go next door to Waffle House
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January 2024 by Jim Leblanc
Dont do it!! 20 min to get food and it was not even fresh.no ice for drinks, dirty bathrooms, slow staff. Go anywhere but
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January 2024 by Christopher S Crawford
Ordered on the app, walked in and boom it was ready by the time I hit the counter!
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December 2023 by Ashley B.
unfortunately, this location is extremely inconsistent. Especially when ordering through third-party apps, such as Uber or DoorDash. At least five times I have ordered from them and had parts of my order or just my entire order completely wrong. I have yet to ever get the dipping sauces I have asked for. The milkshake machine is constantly down, however, there's no way to know until after you, place your order, and there's just no drink with it. When going into the actual restaurant, it is a lot easier because you can just pop up to the front and ask for the dipping sauce or ask them whether or not the machine is down. The food is of average quality, nothing remarkable for fast food, but nothing particularly bad. Overall, I don't think I would recommend this location,however it is one of the only Burger King around this area.
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December 2023 by M Nich
Out of French fries at burger king? So they offered hashbrowns..they smelled so bad and like the grease was burnt or old or both. Literally couldn't eat it.
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December 2023 by Dianna
It's a shame that this is the only burger king nearby where management clearly doesn't care about this location. Even more shady is the late night drive thru staff where we are given no receipts, cash only, can't take card, and the staff acts incompetent to double charge. Again, cash only, no receipt. The food is disgusting and careless. My boyfriend got the shroom and swiss sandwich that quite literally had 3 tiny shriveled mushrooms on it, bread was not even toasted. This place needs to be shut down ASAP or completely revamp this location. Don't waste your money here!
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December 2023 by Seth Motl
Super friendly staff and fast service. Never had a bad meal from this location. Our order was on point and everything was fresh. Today I had their Mushrooms Swiss Melt and Ghost Pepper chicken fries both were good especially the Melt.
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December 2023 by Alfreda Grinder
Food was old and cold asked for freshly cooked and got the same food the second time. I know Burger King is better than that. I'm so disappointed ☹️
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December 2023 by fast mustang
Me and my family went to this Burger King Sunday afternoon for lunch, WOW what a terrible experience we had, we waited in the drive through line for 10 min while the second lane of customers were completing there orders, well I figured the speaker must be broken so we drove up to the window only to wait another 6 min, I explained what happened and they said we cant take your order you haft to go around to the back of the line so I asked to speak to a manager or the owner, the manager said I cant take your order you haft to go back around, again I asked to speak to the owner ! well the owner never showed but the police did so I explained the problem to the police and he completely understood and said to report this to corporate and leave them a review. Wesley Chapel would be a better place with out this Burger King here, Families don't need this kind of customer service in our area, Good Luck if you go there !!! me and my family will never go there again.
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October 2023 by David Hinton
I placed my order through the drive through and was told one price I pulled forward to the window and I'm told another price she says that she told me the guy in front of me's total and not mine okay no big deal then she gives me my food and I drive away and it ends app being 1 burrito when I ordered a whole combo meal and not anywhere near what I ordered period I call to complain and let them know that I will be back for my food I was cussed out and hung up on I have tried for days to get ahold of corporate with no results
