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August 2025 by Florence Lewis
My experience was terrific. I am a first time clothing buyer and my customer service rep (Denise) was awesome in helping me with sizes and styles to fit my lifestyle. Thank you!
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June 2025 by Claybra Selmon
I agree with Steve, i’m a long time Chico shopper and this is the worst experience. I’ve had. The staff was inattentive, I had about 15 things in my dressing room and no one once came to see if I needed help with sizes. I also carried my items around the store long before anyone asked me could they set up a dressing room for me. What’s happened to customer service in retail? I left without buying anything just to make a point. But I don’t think anyone really cares. Terrible!!
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May 2025 by Lori Alnaizy
Love Chico’s clothing, and this is one of the larger stores so there’s a great selection in stock. Staff is helpful and friendly.
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March 2025 by Urayna Gonzalez Montijo
Good morning, this place is laid back and elegant and a must for the got have fun and good times just shopping.
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July 2024 by Steve Downie
Visited Saturday June 9th for the first time. Beautiful store but rude, unattentive, disinterested staff. Both staff members had a condescending attitude. One complained to a customer about the store being too large for just 2 members of staff. I have been a Chicos shopper for 16 years and usually have an excellent experience with staff. I purchased 2 garments and the staff member didn't make eye contact once. She said she hoped to see me again but sounded like she was forcing herself to say it.
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January 2024 by Josh Kolakoff
Jackie was very knowledgeable and happy to help. She had a warm friendly personality and I found everything I was looking for and a some things I hadn’t considered.
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December 2023 by Bridgette Cittadino
Beautiful store! Nancy helped me pick a beautiful outfit for my company holiday party and Sherry was very helpful too!
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August 2023 by Janet Szabo
I’ve always loved Chico’s. I’ve shopped there for years. I went into the Chico’s at the Wire Grass Mall and I will be very reluctant to go back. My friend and I are 69 and don’t even look like the type of people who steal. We were assaulted by a saleswoman who never even let us walk from room to room. Every step we took she was right there, not even asking us if we needed help. She practically escorted us out. You’ve really sunken to a new low! I might also add the Black & Brown color scheme Chico’s has for new season clothing is bland!
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May 2023 by Bill Col
Chico's has been a favorite of my wife since she shopped at first Chico's on Sanibel Island. This store is always in great order and the manager has helped us many times.
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March 2022 by Deborah Woodford
Customer service? They didn’t even speak to me.
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October 2021 by Allan & Beth Black
Best customer service around. The lady greeted us at the door, offered suggestions, and selected some items to try on. She made me feel valued.
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April 2021 by Maria Donofrio
Awesome as always ! Great management team!! Found some really nice summer / Spring looks!
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November 2020 by Jamie K.
Chicos is always good with returns and the staff is always nice and helpful. Usually have a good clearance selection and good coupons to make clothing more affordable.
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September 2020 by Donna Gorman
Love this store.... Great clothes and accessories for women.
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September 2020 by The Word
Very niceee! As usual.. But surprised with way 2 high prices after the 70% off signs lured us in. Disappointed.