-
March 2024 by Marcus P
Sergio was very helpful! He was with me finding exactly what I needed.
-
February 2024 by Pitty Mom
Prices are very high, some things you can catch on sale at times if you are lucky. As I stop by a couple times a month. I had the worst customer service by a young girl that goes by the name of Leilani or Leila, February 10th. Maybe she had a bad day, but it was not pleasant to be checked out by her. Parking is always great and store is always very clean.
-
February 2024 by Jody L
We purchased a treadmill. The service was very poor. The person that was supposed to be helping us could not answer any simple questions, answers he should have known as he worked there. Once you buy equipment you don't have an option to return it once the box is open. The treadmill we purchased the bluetooth feature and the heart rate doesn't work. We now have to go through the manufacturer to have it fixed. It is a very over priced store and the employees know nothing about what they are selling. Disappointing. Will never go back.
-
February 2024 by Cecilia Paez
I went to return an item I had gotten for Christmas, they told me without a receipt my $200 would only get me $3.50 in store credit. I asked if they was anything else we could do. The manager told me no without a receipt that was their policy. I emailed customer service who not only got me a copy of my receipt but informed me they should have been able to do this for me in the store.
-
February 2024 by M.E
Minorities are not welcome here me and family to purchase a pair of tennis shoes when I notice “Jason” short, bald big belly with Caucasian staring and when I notice him staring at us and did not approach if we needed help and went straight to the back told that it is possibly a colored situation then the young lady/ man in with long hair tied in a ponytail looked at us but no acknowledgment now I understand that employee was helping someone but the that he/she could had said” someone will be right with”” at some point customer service has to be better than this especially in a new year 2024…
-
January 2024 by Mr. Travel Fox
Fairly nice service. Just not enough staff. Hard to get help. Staff Knowledge is limited to fair. Selection is mainly basic to medium quality. In bike section they lack a lot of accessories. Overall ok. I would not go out of my way to go here. I feel there are better alternatives in the area.
-
January 2024 by Michael Paul Maiello
Dick’s false advertises online. They claim 90 day return policy in the pop up ad over bicycles, then when you try to surprise your 5 year old with a bike that ends up being too big on Christmas, they tell you “bikes must be returned within 24 hours”. They live up to their name around here.
-
December 2023 by Michael Cirillo
Joey in the bike department is a great professional. Patient, experienced, an a great communicator. Daniel the store manager is also a gentleman. I love this store location I will be doing business here in the future for certain.
-
November 2023 by Rodney Hislop
Opens at 9. Stood outside for 5 minutes from 9:05 till 9:10 with the door not open going back and forth in front of the window. No one opened the door. Similar experience when I came 9 months ago. Staff at this store is horrible. Obviously don't care if they sell anything or not
-
November 2023 by chris l
We bought a pair of high end soccer cleats, over $200. My son wore them once and they split. We tried to return/exchange them for a different pair. The manager Josh was rude and basically said he could not help us.
-
October 2023 by Johann
Will be better if soccer shoes section will be morr choices and seize in stock...But we got a good help today's...i will give 4 for the help the rest for soccer shoes only 2
-
October 2023 by Nicole Christie
Terras was amazing! He was able to find the best shoes that work for my feet! Thanks again.
-
September 2023 by Nikki Biase
Found the new stanley I've been on the hunt for. Only store that had in stock
-
August 2023 by Tom Trant
This is the lowest quality sporting goods store with the highest prices you’ll find. Associates could not care less to help anyone with a question. I’ll be happy when the academy sports is built by the outlets. Enough of this place.
-
June 2023 by Rebeka Horvat
I went there with my son to buy indoor soccer shoes and soccer cleats.The sales associate told me they have no indoor soccer shoes even though I saw 4 different ones. Then I aksed for a size of cleats, he came out of the warehouse and stopped by the door and said, come and get them and lean himself against the shelf. I asked for another size, he went back and then just threw the box on the floor and went back in. Because of his attitude I decided not to buy anything there!
