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March 2022 by Luz Alonso
The stylist really had no consideration for my time. I booked an appointment with her and specifically asked for her, but when I showed up I was told she was to busy and had to go to another person that had no clue what they were doing. I booked my stylist again a few months later a week in advance. BUT on my appointment day YET AGAIN im told she cant see me and to pick someone else. NOT A RELYABLE ESTABLISHMENT.
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February 2022 by Vicki Moyer
Great experience from beginning to end. Didn’t catch the name of the staff member who checked me in but she was great!! My stylist, Sandy went above and beyond to give me the cut I wanted. Listened, asked questions about my care and styling. She was personable, professional and superb customer service. Thank you Sandy,, I’ll be back!!Service: Hairstyling
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January 2022 by CHERRY AGUIRRE
My daughter needed a haircut and I wasn't sure they would accept us without a appointment well went ahead and took the chance went in and Iris said she would accept us and we were pleased she done an excellent job!! Thanks for being very considerate and understanding that we came and hour away to get a haircut.
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December 2021 by Jenan Campos
I ordered a mattress with adjustable bed on November 20th wich was supposed to be shipped on December 8th ...its December 20th and haven't been even shipped......HORRIBLE JC PENNEY CUSTOMER SERVICE ....since I called 3 times...first one "we will call you back with and update"....NEVER DID !....second one was " we will notify about your complain and email you back" ....NEVER DID !!!......third one I requested to talk to furniture department supervisor , not to talk about sh
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May 2021 by JOSHUA THOMAS
Stylist was late as I had scheduled online for an appointment online at 11 for a perm come to find out that the stylist who I booked online with does not do perms wanted me to wait 2 hours for someone else completely un professional. What a waste of my Time driving out here. Will not be returning to this store. If you can’t do perms then I shouldn’t be allowed to book with you maybe it’s time you go back to school and learn how to do perms.I would give 0 stars if I had the option to do so.
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May 2021 by Karen Perkins
Went to purchase a suit for my son a few days ago. Totally out of my element, an employee named Joseph came to the rescue. He strongly recommended to put the black suit back and handed my son this one in the pic. Also, told us that a white shirt would be okay but recommended something with color. I didn’t believe him until I saw it in the end. Simply the BEST customer service I’ve ever received. Thanks Joseph for being OUTSTANDING and making a difference for our event!!
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May 2021 by Holly Chadwell
I loved my experience at JC Penney hair salon. Holly F did my haircut and highlights and LOVE my hair! She did an awesome job. Plus she's very easy to talk with, so I made a new friend too. Great experience!
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May 2021 by CTYGRL
A friend recommended Phyllis and I really enjoyed meeting her. She was fun and did a great job on my hair. I will be back!
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May 2021 by Holly Timmons Chadwell
I loved my experience at JC Penney hair salon. Holly F did my haircut and highlights and LOVE my hair! She did an awesome job. Plus she's very easy to talk with, so I made a new friend too. Great experience!
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April 2021 by Kenzie Mize
Great deals and garments! We went here today and they had so many clearance and Easter deals. Got a lot of stuff for only 86$. Wow! Cute shoes and clothes! Good customer service. Great store.
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April 2021 by Piggy
Great deals and garments! We went here today and they had so many clearance and Easter deals. Got a lot of stuff for only 86$. Wow! Cute shoes and clothes! Good customer service. Great store.
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April 2021 by McKenzie Mize
Great deals and garments! We went here today and they had so many clearance and Easter deals. Got a lot of stuff for only 86$. Wow! Cute shoes and clothes! Good customer service. Great store.
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April 2021 by Anita Lewis
Jeanette was amazing. I had hurriedly gone to Great Clips where I asked to go from long to drastically short classic stacked bob. The lady there had really messed up my bob with a crooked neckline which was so short I figured it couldn’t be fixed. I was amazed Jeanette did such a great job of straightening it and stacking it just like I envisioned. I am older and wanted the old-fashioned professional short Barbara Streisand look. I thought I saw Barbara Streisand looking back at me if I just looked at the hair alone when Jeanette finished. I will stick with her for all hairstyling from now on. Have already scheduled a multi-dimensional foil color soon which she suggested as I’m growing out my gray. I’m sick of the maintenance, so she also listens to what you want rather than giving you what she thinks you should have.
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April 2021 by Andrea Pescetto
Asked for medium brown and the supervisor told her to use a higher mix and it left my hair orange. They did not want to acknowledge that they hacked the color of my hair... left the salon feeling miserable and devastated.
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April 2021 by Lisa Marie Vail
LIMBI IS VERY EXPERIENCED AND DID AN AMAZING JOB!