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June 2023 by Annis L.
I always go to this store and have no problem. However I went to make an exchange and the price difference was about $1.80. I was to receive the $1.80. The cashier suggested I forget about the change and just do an even exchange. I am just curious if they would do that for me if I was short the $1.80. The cashier then proceeds to do the transaction wrong and has to get a manager. The manager was rude and blamed me for the mistake. She tells the cashier that she did nothing wrong so don't worry about it. Im sorry am I running the cash register?? Im confused. So many people would appreciate that job and do it so much better. Quality customer service is so dead.
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May 2023 by Pauly D
Make sure you get there over an hour before it says it closes because it closes at 8. u failed us MAC!
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August 2022 by Julie V.
Amazing Customer Service! Selma did a perfect Job assisting me in the sunglass department. She helped me with sunglasses that I didn't purchase from dillards! I didn't realize dillards had a policy for that but she did an above and beyond assistance!
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May 2022 by Sush K
no customer service at this placeThey never have the time to help at all
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April 2022 by Jeff B.
Thalia at MAC is a fantastic makeup coach. She is very good at helping you select the correct makeup and how to apply it. She has a good eye for skin tone makeup color matching. I especially appreciated Dillards and MAC being able to provide makeup assistance during the Covid pandemic. I buy all my MAC cosmetics from MAC and Thalia. I recommend them to all.
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September 2021 by Star
Excellent customer service the guy who helped me was very helpful and had a great attitude . I am very thankful. ☺️He should receive a raise.
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April 2021 by Allie T
Excellent customer service the guy who helped me was very helpful and had a great attitude . I am very thankful. ☺️He should receive a raise.
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October 2020 by Mithila Das
Very helpful people at stoor
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October 2018 by Ashley Johnson
People are always complaining about how rude MAC employees are but I have to say, everyone at the MAC here in Dillard's I've ever encountered has been wonderfully accommodating. Always helping me pick out what works best for my skin and take the time to talk me through the different products. Love MAC and the service here at this shop.
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October 2018 by Alejandra Cruz
Went to the MAC store this past Tuesday around 2pm and the two employees ignored me. They were more into their own conversation with each other. There weren't any other customers either. Very unprofessional.
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April 2017 by Ella Waters
The workers were so nice and knew exactly what I wanted and needed for a makeover !
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November 2015 by Cyber Beauty By Sizzly
Loveeee Mac
