PetSmart is the world's largest pet supply and services retailer, providing over 10,000 products for various pets, including dogs, cats, birds, and small animals. Customers appreciate the convenience of online ordering with curbside pick-up, which is easy to use with the app. The staff handling curbside delivery are described as pleasant and helpful. Many customers have positive feedback about the puppy training classes, highlighting the great value and the friendliness of the staff. However, experiences with grooming services can vary. Some customers reported dissatisfaction with grooming quality, noting that their pets were not properly groomed. Despite this, other aspects of PetSmart, such as product selection and knowledgeable staff, receive praise. Overall, PetSmart is recognized for its wide range of pet supplies, friendly customer service, and helpful advice regarding pet care products. Many customers express appreciation for the staff's kindness and support during their visits.
Alexis was great with my dog. Amazing care and service . You an tell She loves dogs.worked from the heart. Thank you
April 2025
We just started the puppy training classes, and they are 12/10. You get SO much for the price, and we are very happy with the experience. Jacob is awesome! The staff are all very friendly and super helpful if you need help finding any products and very knowledgeable when it comes to needing suggestions.
March 2025
Petsmart is one of the best pet supply stores, out there!
