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March 2024 by skyee high 69
i found a super cute cat bowl and water fountain and i was so happy that my kitty liked itthere is so many new selections of cat food that i want to upgrade her too and was excited to see that it's come so far very clean and well zoned islesmy sister pointed out the birds had all their wings clipped and that made me very sad something you would expect at a big chain pet store tho
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March 2024 by Theodore Ellis
Selling expired cat food. When brought to the attention of the assistant manager (who claimed to be the manager), got an attitude w me, grabbed it & walked it to the front of the store and threw it at the store manager on the checkout area. Horrible customer service.
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March 2024 by Silmalice Gonzalez
The groomers do not know how to handle bigger dogs. We tried to get our dog groomed and he tried to play with the other dogs, they made us come back the next morning for the earliest appointment then called us again saying he was “aggressive” and they couldn’t take him. We called to make another appointment for the earliest time today and were told he was labeled as “an aggressor” and couldn’t be serviced at any petsmart. I spoke to Brittany who claimed she was the manager and said he lunged at another dog. When I questioned her telling here he has never been aggressive and doesn’t even blink when other dogs bark at him, she changed the story and said he was still in the tub and was trying to get out. I asked how it was determined he was being aggressive and not just playful or scared and she said “body language”. Brittany claimed to have seen a tape from that day, however none of this was shown to us. The staff from the previous day said they couldn’t take him for an afternoon appointment because he wants to play with other dogs, yet the next day he’s aggressive? He is an XL bully who weighs 100lbs. Just because he’s big does not mean he deserves to be labeled as an aggressor. Petsmart should hire actual professionals who can handle any type of dog. This was a terrible experience and my pup was profiled due to his breed.
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December 2023 by Rose C
Dr. Navarro is amazing !! She and the entire staff are so compassionate and caring, it’s wonderful to see people that really care about animals . She listens to you , calms you and your pet , and gives you different options for treatments. Definitely recommend this practice.
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December 2023 by alyssa selby
Very kind and considerate staff, they really do care about your dogs and want to reassure you as the owner that everything is going smoothly.Pic of my girl feeling that anesthesia after a teeth cleaning lol
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November 2023 by Paula De Felice
Dr. Navarro has been great in helping my cat and dog navigate different health and stress issues. She’s very knowledgeable, listens to you, and helps find lasting solutions. The staff and cleanliness of the clinic are also one of the reasons we will keep going here!
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November 2023 by Bob Smith
We of course go to Petsmart in Wesley Chapel to get things for our puppy, Oreo, and we have also been going there to train her, as well. Torin (hope I got that spelling right) is our instructor/facilitator. What an amazing wealth of knowledge, patience and skills he has!! After a few weeks of training our dog, my wife and I are SO convinced that this was money well spent. SO happy we found Torin.
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September 2023 by Joyce Taeger
So grateful for Dr. Leslie Block and staff.Our poor Sadie has allergies and had been itching unable to sleep well for days. They made a same day appointment and after Dr. Block prescribed meds that started working the same day. Sadie is finally resting
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August 2023 by EweSoFine Admin Assist
Dr. Navarro is fabulous!!! I have never before met such a caring doctor. She takes the time to listen to my concerns, works with me in the treatment of my pet, and goes above and beyond to make my pet feel better. She's extremely knowledgeable in her field and I fully trust her when it comes to my pet's health. I would give Dr. Navarro and her team a 10+ !! Outstanding group of people. Very caring and very professional!! ❤️??. Duchess A.
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August 2023 by Theresa Cass
I was having trouble finding the right food for my new puppy. They were very helpful.
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July 2023 by Ade Cot Lopez
My little dog Mocha loves Dr. Navarro. She is very caring and compassionate. The office is conveniently located in a spacious part of the Petsmart store, service is great and atmosphere is very friendly and positive. I highly recommend Dr. Navarro.
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July 2023 by Tori Brisco
Dr.Navarro is amazing. My cat has had so many urinary issues- including peeing on the couch- and she took the time to find any solution she could! My cat is now happy boy and only uses his litter box ?
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July 2023 by Joan Miller
Great store, my grandkids love to go here to play with the kittens and view all the hamsters, snakes, turtles, birds fish,etc. We brought home some beta fish so each child can learn responsibility and know what it feels like to have someone depend on you for food and a clean safe environment. The staff is so nice, friendly and helpful.
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July 2023 by Julie Prillerman
Pet smart always has what I need for my animals. We love going to look at all the animals and fish as well. Just be weary of taking your pet rats here to their vet dept. I took my Rat in, and they just charged me $143 and then gave me meds she didn't even get to use because she died before I could even give her a dose. I don't think they know how to care for such small pets. But, that's the vet side of it. The actual store is great.
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June 2023 by Sandra Groover
PetSmart at the Grove has so many great selections of items for almost all pet needs. The staff has been great. Quite knowledgeable too.