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December 2023 by Ron F.
A WARNING TO SAM'S CLUB MEMBERS. If you receive an online FREE GIFT SURVEY offer while on the Sam's Club website, IT IS A SCAM and will likely result in your credit card being compromised by fraudulent purchases being made by a third party. I notified Walmart and did not get a response other than Google posts that this is a frequently occurring crime that is ongoing.
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December 2023 by Cheyenne M.
This particular SamsClub is in a very busy location. Best time to shop is mid day after lunch.They have a great selection of bulk meat and vegetables, as well as other household items.The gas station stays busy nonstop, so be prepared to wait a little bit. The Sam's app has made the self check out much easier, so the lines are much shorter than their competitor Costco.
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November 2023 by Nikki Beletzky
Outstanding service. I bought a tire online on a Friday and it came in that Sunday. I didn't expect it that soon. When I tried to schedule an appointment over the phone, their third party place said they couldn't get me in for 3 weeks. So I drove there to pick up the tire with intentions of going elsewhere. Cameron at the counter worked some magic knowing I'm running on a donut tire with long job commutes and squeezed me in same day! 1.5 hrs later my car was ready and good to go! You guys are definitely my go to for tires in the future. Give Cameron extra kudos!
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October 2023 by Kris F.
Love Sams club - great deals and amazing prices. Do t forget to stop by and grab a ice cream or a soda and the pizza is also so bad for you .....but tastes so good!
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October 2023 by Kate C.
This Sam's is pretty good. It is clean and they do have good prices. I have compared to those around it and most of the stuff is decently priced. The staff have been for the most part friendly. The cafe is often quite slow as they seem short-staffed often (they are friendly though and apologetic). The food is cheap but still pretty good. So far we have enjoyed the quality of a lot of the products. We do wish they had more organic options but overall their selection is not bad!
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October 2023 by Adrian Neptune
The staff was very helpful. Got the tires I needed.
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August 2023 by Veronica Huie Roman
The 1 star goes to the lady at the front desk who tried to be helpful... the rest of our experience was HORRIBLE! We had a 3pm appointment and our car was not pulled into the bay until 4pm. The thing is the mechanic pulled the WRONG CAR into the bay!! Thank goodness my husband went to check the car because they already started putting our tires on the wrong car!! We left with our car and drove for 5 minutes and the tire alert light started flashing on our dashboard! We turned around and had them recheck the tires and we were told that we have to drive 50 miles for everything to recalibrate. Well today we drove from Tampa to Miami and surprise... the tire light is on!!! And upon further inspection the center wheel cap is gone. They did not put it on properly!Will never bring my car here again!!!
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August 2023 by Saadia Laureano
got my membership to get the tires. Got 2 tires and thinking they they will be installed the same day I.spend 560 in 2 truck tires. My old tires are very old like 7 years old. paid for the tires and I suppose to wait for them 15 days for installation. They said we only do emergency ? appointments ?I got the tires from them. It looks like they are short in staff.Employees very nice but this is very rare for a tire shop to take so long for 2 tires installation. Costco experience way better. If you lives in Florida and is ? season and your tires are peeling and cracked. Sounds to me like an emergency. Never Again.Employees are very nice but look like sams club paid garbage salary to his employees.
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August 2023 by Robert Shadowens
Terrible. Rude, indifferent, and incompetent employees. Called before coming, told wait time was 30 minutes to an hour. Now it looks like three hours AND NO ONE CARES! Go elsewhere, there are several places in the area that will treat you better; one is Costco. I’m done with Sam’s over this fiasco.
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August 2023 by LaPriece A.
I wanted to like this place so bad. However, the Sam's club cafe is chronically out of essentials. Pizza, soda, ice cream, toppings are regularly not available, etc. The cafe manager hides so you have to speak to some other manager if you can find one. Who is running this place?!?! Today they are out of EVERYTHING. I wish I could give it 0 stars because it's that bad. - FAIL -
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July 2023 by Jeremy L.
Terrible customer service. Terrible ordering times, appointment to get tries replaced was weeks out. Parking and gas is a nightmare. They do not care if you shop here or not.
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July 2023 by Maynard Baker
2nd time I have been in. They never want to help and are rude.Bays are open and told me it would be two weeks before I could get in.Don’t waste your time
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June 2023 by Fatina A
Went in and asked if they could patch a nail in my tire and they said that they weren't able to do so. Didn't even bother to come look at it or anything.
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May 2023 by Anisa S.
Love coming to this Sam's club when I'm in the area. It's always so clean and the staff are so nice and helpful! I especially love that the gas station line goes really fast even though the lines look super crazy tbh! Always will be coming back
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April 2023 by Ammar Zalatimo
If you were lucky, somebody may talk to you but don’t expect anyone to help youI am a plus member and I tried to check my tire pressure and not more than thatThe guy there was “oh, do you want me to help you?”These people are disrespectful and have never learned anything about customer serviceThat was another reason to cancel my Sams membership and move back to Costco
