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March 2024 by Tom Coughlin
Great customer service at this location. Moves fast even when crowded.
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March 2024 by Rick Loftin
My family and I have stopped out at the Wesley Chapel Grove Location multiple times in the last couple of weeks. We want to give a huge shot out and a thanks to Antonio. He is the only representative that actually took time to answer all of questions and help us out with getting mobile services. There is a nice older blonde hair lady but her knowledge on products is not there. Also an African American guy that works there and he has no customer service. He did everything to not help us out. He never even left the desk. He was also rude. So don't waste your time, stop in and see Antonio. He knows his stuff and goes out of his way to help you out.
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March 2024 by Miguel Huertas Torres
Not sure why it's 3.5, I got great service, in and out in a flash,no appointment.
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March 2024 by Debbie S.
They gave me a hard time about returning a product for someone else.
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March 2024 by James Hill
Im not impressed with spectrum. I had 1GB internet installed 2 weeks ago. The most i got on that day was 400mbs. This wouldve been alright, but now im getting 70mbs. I called to cancel, as my starlink is more stable and at the time, faster. Inwas on hold and transfered around for over an hour. Now i need to drive into town and go to a store to cancel. Not at all a good experience for a new customer.
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March 2024 by Warren Sullivan
No problem returning my equipmentNot happy with spectrum in general.
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March 2024 by Nicholas Carlo Giampietro
They think there the only internet and cable companies. Terrible customer service.
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March 2024 by Kristal Keane
I've been charged for a cable box that was returned years ago. I want my money back.
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March 2024 by Loretta Clark
I went to drop off my router. They were very friendly and helpful. I would recommend them. They have always had great customer service.
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March 2024 by Lou Acevedo
Fast and quick. They are very knowledgeable
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March 2024 by Kevin Palmer
Bronson was absolutely amazing , dealing with someone in person then whoever they have @ the 800 number - even though it’s a pain and takes more time but worth it. Thanks again for your help !
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March 2024 by Jack Kindig
Great staff and location.
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March 2024 by Donald Stansfield
Friendly people. I returned things with no problems. Helped me with other issues also
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March 2024 by Brendan Smith
Staff was very helpful
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March 2024 by Dominick Oliveri
The staff are very professional. I did find, though, that if you didn't buy an insurance plan, you are pretty much on your own. They will tell you you have to deal with the manufacturer of the phone even though the phone is within the first year of purchase.
