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June 2025 by Andrew David
6 employees but only 1 is working. Nobody says hi or asks to help you. Taking my business back to a credit union.
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May 2025 by Dan W
A good local branch. Never busy. Good service.
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May 2025 by Master Yoda
I arrived one minute before closing and Tina helped me with a deposit. Great service even at closing hours. Friendly staff and nice location.
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March 2025 by Clarence Brewster
If the Number Below zero I will put that down
They Disrespect color people Especially the banker and manager
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February 2025 by Linda Howell
The worst customer service ever
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February 2025 by Joe Andy
Bad customer service 😔
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December 2024 by caleb cola
I just opened a checking account with them, the process was easy and fast, Danielle assisted me and she made an absolutely wonderful job. Great costumer service I recommend it.
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July 2024 by Ashley Jorden
From starting the day with going into 5 banks all of them stating that you have to have a appointment to be seen (which I did not know that!) Anyways I made a appointment for my husband and I since we were trying to open a bank together and we got there an hour before our appointment. Sat down and not even a minute goes by, and the Manager Philp asks us if have an appointment and we say yes, he said prefect she is actually coming back earlier so she take you guys early. Prefect everything about this place was a great experience our banker was Bharti Dave a wonderful and nice lady got us all set up in less than an hour. Amazing service and with the perks with this bank is why they were our 1st choice and so happy we got these wonderful two people to help us. We are so gratefully appreciating for everything.
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July 2024 by J kerr
They never have enough bankers. Came 3 different times
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March 2024 by Mary Lou S.
Wells Fargo is a nightmare! This is just one thing they did to us recently. They closed our checking account and left us with NO MONEY! We were told a check for the money ($800) was sent to us, but so far 10 days have passed and we still haven't received it. Their customer service is useless on the phone and in the bank. We have heard various reasons why they closed it, but bottom line, i think it was an error on their part.They said we would have to open a NEW account. So nice of them to put us in a position of having no money for over a week. Needless to say, we have joined another bank.
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December 2023 by Michelle Robinson
This branch needs to fix their hours of operations because after a long day of work at a hospital and rushing out the door to make it to the bank by 5pm, only to get there at 430pm to find that the bank is already closed. Even though it clearly states on the door that you close a 5pm. And then there were the signs on the door basically saying personal banker services by appointment only.... very very disappointing. Maybe it's time to pull my accounts out of Wells Fargo.
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October 2023 by Bill Karalius
Having been in Banking for quite a long time, just wanted to mention an excellent customer service experience I had at the Wesley Chapel branch today. I came in with some unique 401k rollover issues and the solution was handled by Rachel S ( branch manager) with professional courtesy, kindness and willing to help! She found a way to help me with the account and its funding going the extra mile. Believe me you typically do not see that these days!! THANK YOU R for YOUR time.
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August 2023 by bwishappy
We use this bank for our business. Drive through help, Julie, is great.
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July 2023 by Choyce LLC
Amazing that the notary doesn't even know her job... when I first came to Wells Fargo years ago, it was because people were friendly and they knew their stuff.
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July 2023 by Shujing Li
Trying to open a safety deposit box. Called and no one ever answer the phone. Went in and waited 15 mins to be told that I have to make an appointment for it. How do I make an appointment if no one pick up the phone? Sure not coming back for second visit
