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May 2023 by Chamseddine Ben salha
terrible customer service, very unhelpful
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February 2023 by Lori Mc Lellan (Bigbootyjudylivecomedy)
Very nice place to pay your bill.
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January 2023 by Lor E
Terrible customer service I would never recommend this store, the manager Gray has zero customer service skills and based on his actions I want to close all six of my accounts with metro after being a customer for six years. I am going to make it very known about my store experience to all of my coworkers, friends and family. I will be telling everyone I meet how bad of service I received from this store. I needed help and the manager could care less, he was eating instead he did not explain anything he was extremely lazy when I asked for help again and he refused to help me he should be fired for being insubordinate. Horrible. They don't even pick up their phones to assist the customers they sit there playing on their own phones. I highly do not recommend this store. The owner should be ashamed on the staff.
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October 2022 by Floyd Brewer
The store manager (Richard) was very pleasant and extremely helpful
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August 2022 by James Orascon
Great store, Great people, Knowledgeable, pleasant, and very helpful. Can't say enough good things about Tamy she she answered all my questions, and helped me pick out a excellent new phone. The gentleman there (Sorry I forgot his name) was also great as I returned a couple days later to add the screen protector to my new phone. Love my phone and case!!!!!
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November 2021 by Michelle O.
Kelsey was absolutely amazing!! We bought three new iPhones, transferred from sprint to a full T-Mobile service for 4 phones, and went over everything with great detail so there was never any confusion. She was super transparent and called customer service to make sure that everything she promised would be accurate and made sure to have everything written down for future reference if there is ever a unintended hiccup. Extremely knowledgeable, friendly, and helpful. Made our experience super easy and painless!
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February 2021 by J Z.
I am very happy with the customer service provided by this T-Mobile location. The staff are knowledgeable, pleasant, and helpful. Such a refreshing experience after other carriers I used in the past could only demonstrate 1 of those 3 qualities at any given time. Brionna, keep the bar raised high!
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December 2020 by Khalid Alnatour
Good Customer service .
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November 2020 by Ada Vargas
I had a great experience at store #145 on Palmbay rd. The customer care was professional and courteous. Thanks to Yanal and Taylor. I hope there service is rewarded.
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October 2020 by Obada Barghouthi
Highly recommendExcellent customer service. The store manager and staff are helpful
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October 2020 by Katie Johnson
Taylor went out of her way to help me out. And was super friendly and relatable. This store always has it together and helps me whenever I need it.
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October 2020 by Carlos Cabrera
Had a great experience here.Taylor was very helpful and made switching over to metro pcs very easy. Awesome customer service and great deals!
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October 2020 by Danielle hicks
Very good service, Taylor was super helpful.
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October 2020 by Taylor Bass
Excellent customer service!
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August 2020 by yanal smadi
I'll be back in the future. Good customer service