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January 2024 by Jeanine Bucaria
Thank you Ryan for excellent customer service. You were quick and efficient. ?? highly recommend this store vs the corporate one on new haven.We left that store because the guy couldn't only not help us but didn't offer having someone more knowledgeable help so we left, I can give my money to someone that cared ☺️ like Ryan!
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November 2023 by Alondra Aguilar
Serenity is incredibly helpful and knowledgeable. She made my phone line transfer easy and explained all my options and the costs. Very happy with my new phone.
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November 2023 by Maria Cosenza
I had the unfortunate experience of having Spectrum internet. I found out Verizon was now in the market. I gave my sob story to Chris, Serenity and John and they fixed me up. Like night and day. Now I will let my neighbors know they have a choice!
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October 2023 by Tammy Kallemeres
Very friendly and knowledgeable people work there. They were very helpful when I was shopping for my new cellphone. Will definitely visit again for my further purchases.
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October 2023 by William Hawkes
Be careful to ask all the right questions. These Samsung folding phones are prone to break. Fixing them can cost more than you might expect. Paying insurance will cost you every bit as much.
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August 2023 by Linda
Can NOT say enough good things about store manager Chris!! He enjoys his job & customers, has so much knowledge that he willingly shares, and helps you with everything--even if YOU'RE NOT tech savvy, and/or a Baby Boomer- like me!!!!! He also listens ( a rarity these days) to help you pick best phone & plan for you!!! --- Only issue I found, and NOT his fault, is that if you purchase accessories there , they are more expensive(at Verizon store ) than the selling prices on Pen Gear, etc...websites. KUDOS Chris, you are a definite asset to the company and customers for being you & working hard!!!!
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August 2023 by M.E. Boehm
I was having a major issue with my phone. This store was the first one I saw. From the time I walked in to the time I left, my sales rep, Chris, was exceptional!He answered all of my questions, wasn't pushy. He was very patient & helpful. I will be going back to this store again ?
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August 2023 by Google user
Can NOT say enough good things about store manager Chris!! He enjoys his job \u0026 customers, has so much knowledge that he willingly shares, and helps you with everything--even if YOU'RE NOT tech savvy, and/or a Baby Boomer- like me!!!!! He also listens ( a rarity these days) to help you pick best phone \u0026 plan for you!!! --- Only issue I found, and NOT his fault, is that if you purchase accessories there , they are more expensive(at Verizon store ) than the selling prices on Pen Gear, etc...websites. KUDOS Chris, you are a definite asset to the company and customers for being you \u0026 working hard!!!!
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July 2023 by nancy mcnally
We purchased two new Apple Watches and Chris was (as usual) extremely helpful and patient. We drive almost an hour from our house, past two Verizon stores to do business with Chris. Great customer service. Thanks Chris!
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July 2023 by Magalina Masso Michelle LaCroix
They don't handle the ACP program they didn't know much about unlocking phones and they're very expensive also.They want me to pay big bucks for the same service that I can get at AT&t for literally half of the money.
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June 2023 by Lindsay Patterson
I cannot say enough about how great my last visit to this store was. I have been avoiding trading in a very old phone because in the past my experience with doing so has not been the best. I’m happy to say that Malik has changed that mindset.He was welcoming and helpful. He got our family’s old phone switched out and added a new line quickly and efficiently. He was able to explain accessories and answer all of our questions for our new devices. Not only that but he wasn’t pushy trying to upsell but because he explained some of the protective measures that could be taken to help get the best out of our phones it made us want to purchase them.The store was clean, organized, and well stocked. I would absolutely recommend this location and Malik!
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May 2023 by Norine Noonan
Really appreciate all the time the rep spent with me to get my new phone set up.
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May 2023 by nisandra belen
Chris was amazing! He was so helpful with all our needs. He didn’t pressure us with anything. He made us feel so welcomed even went on about daily conversation while waiting on on phone services. Will definitely come back here!
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May 2023 by kylie elliot
Chris assisted me with upgrading me phones, was super nice and made the whole process easy and smooth
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February 2023 by JORGE ALVAREZ
Chris is the best. What a great service he provided. I was in and out of the store in less than an hour.
