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October 2023 by Mr3dPHD
This is such a killer example of getting a better experience from a local business. I dropped my old Jackson guitar off to be restrung recently and got it back in better shape than I had left it. Not only did the owner restring it, but he carefully cleaned the guitar making it look better than it has since i got it from my uncle 20 years ago. The staff is so friendly and extremely knowledgeable as well. This will be my go to place from now on.
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August 2023 by Ronnie Nichols
I was in town a few days. I was looking for a specific acoustic guitar and I seen they had the brand so I headed their way and I didn't regret it. What a great experience. They were very busy but Gene and Kevin could not have been more attentive. I thought customer service was dead but not here!! Thank you for the experience, please come open a store in Tallahassee, FL and take over! I will be back.... actually headed back now to pick up something I forgot yesterday.
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August 2023 by Thor Odinsun
This was the best music store we visited on our entire trip I met the owner and his son and they shared some great stories with us they have some really unique and rare guitars and are quite knowledgeable on them would recommend this place anytime
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June 2023 by Joshua & Sarah Lee
Gene and...Kevin? are cool guys. I get a bit of a push-to-sell vibe from Gene, but that's no surprise. Got to make money to eat and grow the business. Wish they had a proper luthier in-store and maybe a sound test room, but lot of good selection for merchandise.
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June 2023 by Brian Donnelly
Great owner and staff... veteran owned and open to Guitars for Vets lessons !
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June 2023 by Martyn Stewart
Fabulous place to shop in Melbourne for music gear!! Great friendly knowledgeable staff.Highly recommend
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May 2023 by Erica Kursman
I had a great experience picking out a guitar. The staff is very knowledgeable and willing to take time to help you find the right guitar. Thank you!!
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April 2023 by D “Fsulsu” Heburn
Friendly knowledgeable staff. Great selection of guitars, drums and string instrumemts. Even had the valve oil I was looking for. Thanks
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April 2023 by tyler hockman
Edit: I waited politely outside the door to enter this establishment after eating breakfast a few doors down. The owner told me if I wanted to go play with guitars I should go to guitar center in Orlando. So I went and chose between 6 guitars and landed on purchasing a beautiful Martin and Co., even came with electric pickups! Paid 600 out the door and it even came with a nice bag. Lesson being, if people want to come play your instruments. Doesn't always mean they won't be purchasing one! Thanks to the owner for the recommendation to the BETTER guitar store around.
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March 2023 by Hector Colon
The owner and his staff a great at this location always helpful and very professional...I love that I never heard a Banjo played live and got a mini concert with the help of one of the staff members who joined in and played a harp they totally rocked it!!!!!
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March 2023 by Tyler H.
I'm visiting my dad in Melbourne, had breakfast a few stores down from here. Decided to head over to check out their guitar selection and possibly play a guitar or two and purchase one if it was reasonable. I was greeted at the door 5 Mins before they opened by the owner. I told him I'd like to come in and play some guitars and before I could ever finish my sentence and tell him I'm looking for something new. He immediately tells me to "fuck off and go to guitar center in Orlando to beat up guitars." I've been to countless small music stores across the country and never have been met with such disrespect. Do not give your time or money to this pathetic small family business. You'd be better off buying something online then from this place. I hope they go out of business soon!
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February 2023 by Phoenix Williams
I came here to purchase my first electric guitar. Spent over an hour in the store and the gentleman here were very helpful and knowledgeable. I didn't know exactly what I was looking for and they took their time helping me find the perfect instrument. Thank you!
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October 2022 by Peter K.
Fantastic store with tons of inventory. Gene and his son were very generous with their time and knowledge while I shopped for a guitar. Best experience ever for me in an instrument store.
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October 2022 by Dylan G
Best music store I've ever been to. Incredible assortment of instruments, new and carefully used. Gene and his staff are knowledgeable, very friendly and truly want the best for you.
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October 2022 by john crockett
The owner and his assistant are fantastic. Very knowledgeable. Extremely friendly and no nonsense. Knew what I was looking for. Did not try to sell me more than I was looking for. Great gem of a shop. Highly recommended! Thanks for the great experience!