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March 2024 by Orquidea Medina
Very professional Rosy, excellent treatment and very friendly
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February 2024 by Modesto Enrique Leyva Mulet
The best T mobile I recommend 100 percent and its representative Rosy wow is the best, very nice, very pretty and efficient at her job.
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February 2024 by Maria Poblet
I went to the store with a serious problem and Rosy is the best, she helped me with everything and provided excellent customer service.
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February 2024 by Fernando Barrueco
The best tmobile store. The manager Oro and the girls Emily, Rosdary and Rosy have the best customer service. I recommend the store 1000%
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February 2024 by Leslie Sala
The help by Isaac was the best. I will always pass by and look for him for his customer service.
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February 2024 by Fressia Alvarado
They are scammers. I went to buy a watch for my child and they put two more lines on my account. I go to the store with the manager and he tells me that they are free. What a lack of respect! Does he think people don't notice? If they were free they wouldn't have charged me, what that seller did to me was a disaster on my account, don't go to that store because you're going to end up with more payments on the bill.
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February 2024 by nestor zapata
Excellent attention
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February 2024 by Juan Rouco
Great experience !
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February 2024 by AndryMax Hernández García
The worst experience I have ever had, I wasted my time to go look for a guarantee 4 times without having a system, then I called to make sure that the phone was kept in the store and they told me that I can go look for it when a customer service woman arrived and got upset and she was rude just like the owner telling me that her store didn't have any bad reviews and not wanting to help. TERRIBLE ATTENTION, I REPEAT BAD ATTENTION AND YOU DON'T RESOLVE WITH ETHICS, YOU'RE LACKED
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February 2024 by Elena Lemos
Very nice, attentive staff. Helped me right away with my sim card situation.
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December 2023 by Jenny
I came in yesterday for an issue but wasn’t able to get it processed since the manager wasnt there but one of the stores associate gave me a solution and told me to come back the next day when the manager would be there i came back manager was not here he had to run out because of personal emergency totally understandable whats not understandable its the attitude of the association Ros, very rude not helpful when it came to explaining the situation and why the issue wouldn’t be resolved
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December 2023 by melany coiradas
Very bad treatment from the assistant manager, the girl who treated us very well but the assistant did not want to help us at all with a bad face, she sighed every time we asked her something and spoke to us in a very bad way, horrible. She had been with tmobile for 8 years but this time decision
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November 2023 by Barbaro Nogaledo
The worst customer service in all Miami-Dade and 8 Street area. The girl who did not take care of my payment and declined to assist me, did all possible things to avoid completing my need and continue on her cell wasting company time and money and most important the company record off serving their long time and loyal customer.
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November 2023 by Orlando Pagan
Terrible customer service more about selling accessories and new contracts then helping an 8 year customer with issues with new phone which was purchased at a different T-Mobile phone. If your an existing customer think twice before going to a franchise T-Mobile
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November 2023 by Luxor International Realty
Super happy with my iPhone the service was incredible and fast thank you, Dylan the best customer service.
