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January 2024 by Alexandre Rocha Filho
Wonderful experience! Great customer service, the job was completed within the expected timeframe, passed all inspections. Would do it all over again. I definitely recommend 1 Stop Generator Shop.
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January 2024 by Steven Bortner
A real pleasure to work with. Great service and very responsive. Quality of work was excellent
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December 2023 by Debra Hoeltzell
Great experience from start to finish.Jamie was so great with the final inspection and walk through final process.Great job, everything was on time and as promised!!!!!
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December 2023 by Brendan (BK)
Worst install experience I have ever had. After paying for the install in full, we had an outage and discovered the generator was wired incorrectly to work with our existing solar equipment. The owner, John Andio, wanted an additional $2k to fix it. Absolute joke of a company that doesn't stand behind their work. They also failed multiple inspections during the install and blamed the inspector. Again, joke of a company and bigger joke of an owner that has zero accountability.Just wants to pump out installs and collect checks. I ended up paying my own electrician to fix the wiring because I didn't want any of John's incompetent electricians anywhere near the equipment.
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December 2023 by Laurie Ross
A genuinely nice sales team, information was given during the entire installation process. I recommend them. It's nice to hear it cycle each week, it makes us feel safe. Thank you.
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November 2023 by Jan Erlanger
We had an excellent experience with 1 Stop generator shop. They are easy to speak with, their phone lines are answered immediately. Everyone you speak with is kind and understanding. They have been monitoring our house for the past few years. Any minor problem we might’ve had was tended to immediately. Each year we have the generator serviced and the technicians are wonderful. They are thorough and answer any questions you might have along the way.Our initial installation went smoothly and all other agencies like Florida Power And Light slid in and out magically with no drama. I highly recommend 1 Stop Generator.
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November 2023 by N Richard Namay
I met a very professional service technician who came out and assessed my generator. He advised that he can do full service and provide the needed parts. I will, of course authorize the service, pay the bill, and then two weeks later current notice fromthe company that they were unable to supply the parts. I told him I would stop authorization on my credit card and surprisingly within three weeks they offered me two of the four parts needed for another $700. I asked them why I would spend more money and still not have a working item. I got a circular answer that came back to they will do nothing. They placated me until, I did not pursue the charge and now it is too late. They are very and reputable. I do not suggest using them.
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November 2023 by Ken Pittman
1 stop Generator installed a generator for me. They are extremely responsive to any of my calls. They check my generator remotely.Their employees are very well trained and pleasant to work with.I highly recommend this company!!
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October 2023 by Colton
Very happy with the decision to go with 1 Stop Generator Shop to add a 26KW Generac. We just had our final inspection today so we’re officially complete. Not just did they have the most competitive prices (and I had 4 companies bid), but from the beginning to the end, everything was very smooth. Our sales rep. Nikki was fantastic, Bob, who installed the 1000 gallon tank was great too. We also had him add a couple insta-hots to get rid of our water heaters and put those on propane as well. Thank you to the electricians, Jamie who came and did our final, all the guys and gals in the office with great communication and coordination… Everything was top notch. Highly recommend 1 Stop Generator Shop
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September 2023 by Jason Sharon
Just finished our install of a generator and 500 gallon propane tank. Couldn’t be happier with One Stop. Everyone was professional and the work was done perfectly with every detail thought of. Especially want to thank Jen is sales and Jamie in inspections for going above and beyond. Great company!!!!
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September 2023 by Hal Staniloff
1Stop is a well run, and highly organized business that spec'd out and installed a generator in my new home. They are highly efficient with their equipment installations and communications. Everyone I dealt was very professional and skilled. You won't be disappointed. Always seek out a Generac certified sales and warranty provider. But if you want a painless process, go with 1Stop for all your generator needs.
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May 2023 by Dan Stone
Did great work on my generator, but he kept making Matrix references and calling my daughter fat. Overall, it was an interesting experience.
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May 2023 by Steve Lamoria
Owner of the company has a nice Rivian truck. I saw it drive off road down Northlake Blvd. truck was handling that grass with ease!
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March 2023 by John Marinelli
I can’t begin to tell what this company has done for my piece of mind, especially here in Fl. Where the loss of electricity is prevalent due to the erratic weather.Their technicians are kind, courteous and responsive, and the installation was clean and uneventful. If you want to rid yourself of that uneasy feeling of doing without electricity, then, by all means, call 1Stop Generator Shop. They are really the best!
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March 2023 by Robert Roche
1 Stop did an excellent job on my generator install. Kept me up to date with the whole process and the people in the office and on-site where very professional, clean and friendly. I would highly recommend them.
