The Advance Auto Parts store at 1920 S Military Trl in West Palm Beach offers automotive aftermarket products, free store services, and same day options. The store is clean, well-organized, and easy to navigate. The staff is consistently described as the most polite, with exceptional customer service. Associates are helpful, respectful, and go above and beyond to assist customers. They provide clear and thorough explanations for automotive issues, offer practical solutions, and give product recommendations without pressure. The free services, including battery testing, installation, and engine code scanning, are highlighted with staff performing tasks like battery installation and car diagnostics efficiently and with a positive attitude. The overall experience is noted as the most helpful and friendly at an auto parts store, leading customers to state they will definitely return for all their car needs.
My first experience at this store, and I can't fault the helpfulness and kindness with which I received treatment. I was able to find everything, and they were able to answer any questions I had. I would gladly return.
March 2025
I came in to have my battery checked and Adrian checked it , And he told me my car battery is good & charging very good . Thank you Adrian. Top notch customer service & I will be back as needed.
December 2024
I needed help the young guy with long hair was nonchalant but Matt Came Up Very respectful young man help me to the fullest 🦾 I Purchased everything I need for my car 🦾