The Advance Auto Parts store at 1920 S Military Trl in West Palm Beach offers automotive aftermarket products, free store services, and same day options. The store is clean, well-organized, and easy to navigate. The staff is consistently described as the most polite, with exceptional customer service. Associates are helpful, respectful, and go above and beyond to assist customers. They provide clear and thorough explanations for automotive issues, offer practical solutions, and give product recommendations without pressure. The free services, including battery testing, installation, and engine code scanning, are highlighted with staff performing tasks like battery installation and car diagnostics efficiently and with a positive attitude. The overall experience is noted as the most helpful and friendly at an auto parts store, leading customers to state they will definitely return for all their car needs.
Great service, was sold a premium battery by Sergio and couldn’t have asked for anything more great guy was stuck on the road coming down from Orlando and left satisfied, great dealer with customers and easy to communicate. Literally saved my family the trip!
July 2026
Jerry and the two young men at this store were amazing, they assisted us with an online battery purchase that we had to exchange and they went above and beyond to make sure we had what we needed. They were so kind to even take the new battery to our car for us. I will definitely go back to this store for any of my vehicle... read full comment
March 2026
Very helpful people, customer service was top-notch.