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April 2024 by Assistant
I stayed at this hotel from Xmas to New Years and again for the Easter holiday weekend. It is very clean and modern and quiet. Beds are super comfortable and they have little kitchens in the rooms. Beautiful pool and gym area. Great location on the middle bridge over to Palm Beach island, highly recommend this hotel to anyone. They also offer extended stay units
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April 2024 by Frank C
I had a great time at the AKA West Palm and would absolutely stay there again. It is boutique with a modern hi-end vibe, which I like. The staff are all great. They understand service. They go out of their way to please. The rooms are very clean and comfortable. The pool is refreshing. If you want to hang out somewhere other than your room, they have a nice lounge. The fitness center is amazing. The hotel is just off the beaten path so that it is quiet, and one feels safe.I checked in early, and in their haste to accommodate me, the room wasn’t quite ready. I mentioned it to a staff member, who immediately took care of the problem, and escalated it to higher management. They contacted me apologetically and went out of their way to make it right.I was there for almost a week and used the pool most afternoons. One day there were no pool towels in the towel cabinets. I stopped at the front desk and was told they would send some up to my room. I decided to go straight to the pool. A staff person checking the pool area noticed that I did not have a towel. He immediately brought me some towels.In my experience at this hotel, there is no reason to write negative reviews. I learned that if you just say something, they will take you very seriously and work to solve the problem immediately. Special shout out to Albir, front office manager.Note to management: Your gym is fabulous. If you could add one or two foam rollers, it would be complete.Rooms: It is a modern vibe. Very clean, nicely furnished.Nearby activities: Restaurants, museums, water activities, shopping, everything right near by.Safety: The hotels is slightly off the beaten path, so it is quiet. The area feels very safe compared to other areas.Walkability: Walk everywhere from this hotel. I was at the hotel for almost a week and did not rent a car. I went in a different direction every day. A great experieice.Food & drinks: Highly rated restaurant in the hotel, but I did not try it. The best restaurants are within walking distance of the hotel.
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April 2024 by endivion
For the love of god install some blackout curtains. I could not sleep at all during my entire stay, maybe 1-2 hours per night and was told every room had the same sheer curtains. My room was directly in the line of fire of the brightly lit pool at night, and facing east when the sun rose. If you need darkness to sleep, stay away. I was seriously contemplating sleeping on the bathroom floor.
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April 2024 by Lisa Taub
The two room suite was perfect for us. I loved having a separate living room area to hang out in together and not be on top of each other. The rooms aren't large, but, they are large enough. Clean, efficient employees and location was excellent.
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March 2024 by David Pennetta
Great location, walk to everything, including Brightline. Rooms were meticulous and include full kitchen and washer and dryer. Pool was beautiful but no hot tub. Parking onsite and convenient
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March 2024 by Maarten Janssen
Modern hotel but flawed service. Charging guests for water and nespresso cups whilst the room rates were $470 a night, slow elevators that take forever, no breakfast and no way to darken the room (no blackout curtains, just a sheer). Incredibly overpriced, not worth it. What a rip-off
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March 2024 by Jeremiah Thomas
Hotel is in a great location. It is very clean and very quiet. EVERY member of the staff we encountered was very friendly and helpful. Would definitely come back
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March 2024 by Donald Cote
Overall would recommend. Staff were great once we got there but held on phone for 17 minutes on way to hotel. There's no bar or restaurant so if you are looking for that this is not for you
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March 2024 by Marvin Taylor
Absolutely worth everything! My stay was superb! Everything was clean, view was beautiful and staff was the absolute best!!
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February 2024 by Priscilla Merrigan
We were very pleased with the AKA hotel. The suite was roomy and very attractive. The suite features simple sleek modern design, we found the the space was very roomy and particularly well equipped, refrigerator, dishwasher and laundry machines. The hotel seems to be well organized and everything is spotlessly clean.Great hotel choice for business travelers. The front desk was particularly helpful. We will stay at AKA again for sure.
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February 2024 by Madison moore
Location is absolutely perfect if you don’t want to rent a car. Easily walkable to the beach and so many restaurants. That staff were super friendly. Everything was clean and the amenities were nice. The breakfast in the morning exceeded my expectations. 10/10 will stay again.Nearby activities: I was able to walk to the beach ever day.Walkability: Could easily walk to the beach or great restaurants. I needed to Uber to a from the airport but otherwise did not need a car. They also have bikes to borrow if need.Food & drinks: Great restaurants near by.
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February 2024 by Sara Sanchez ayala
Incredible secret I have not visited
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February 2024 by Matthew Johnson
Clean, modern, comfortable, convenient downtown location. I enjoyed my stay and will stay here again should my travels take me back to the area.
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February 2024 by Barbara Witt
A perfect location!Everything is spotless!! Very comfortable!
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February 2024 by DJ OnaQuest
My only gripe is that my room did not have an iron or ironing board.
