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January 2024 by Valerie Walker
Andy was amazing he just fixed all my issues in a blink of an eye he was so kind and fast and helpful !!! Give this man a raise !!! lol ! Best service ever !!!
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November 2023 by Vj Styles
Just excellent customer service. The associate was able to answer all of my questions and made the transaction smooth.
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November 2023 by Kamel Galaxy
Me Im new in US,I have AT&T any time I have issues with my phone,I want to At&T Palm Beach Outlet,the staff Very professional and helpful and greeted about me ,and every time they solve my problem,thank you so much
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September 2023 by ROBERT JAMES
Problem with laptop and two cell phones. Leslie was great and solved our problems plus more
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September 2023 by Camila McCalpin
Stay away from this location, horrible customer service, an they give inaccurate information just to make a sale.Alexander kept pushing for me to get a I-phone 14 plus saying it was free of charge without checking any of my information. When I told him that I don't want my bill to have a phone lease he kept repeating it was FREE of charge. Then, he changed it to 2 dollars a month on the bill, still without checking any of my information. The other guy that was there, never jumped in to correct nor help.As he continue to pressure, I became assertive and told him what I wanted and needed and he told me that he doesn't work like that and that I could go somewhere else because he works freely. Well so I did.Correct information:If you do trade in you get a discount on new phone, it will add extra payment on a new lease this payment can range between 0-30 a month depending on your credit.
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September 2023 by Carol Hylton
I met the most amazing young man at the store today at the Palm Beach Lakes location in West Palm Beach. His name is Alexander and he was the sales agent who assisted me in the store. The moment I walked in the door he immediately approached me and in no time resolved all my “issues” I was experiencing with a previous carrier. He had me switched from the previous carrier, and signed up for new service with AT&T for my cellphone. I left the store feeling elated and relieved. I highly recommend Switching to AT& T with whom prior to today, I’ve had my internet service for over a year, and now my wireless phone service. If you stop into the Palm Beach lakes store, ask for Alexander. He is very courteous, friendly, approachable, and super knowledgeable of the AT&T product. I highly recommend him and I also recommend him for the position of manager. I feel he is fully qualified. ALEXANDER, YOU ROCK!!!!
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September 2023 by Tania Santos
I had the best service the guy was so nice and he helped me order my iPad thank you
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September 2023 by Cat De (KitDG)
Wonderful customer service Miguel and Mike thank you guys for an amazing experience.
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August 2023 by R.C. M.
I walked into the store with an operating phone. The Apple Store told me it was the carrier and my phone was perfectly fine. After spending about 90 minutes on the phone with customer service, which I could have done at my house, I left the store with a completely inoperable phone. The manager, Anthony, told me he didn't know if I had dropped the phone or if it got wet (newer model iPhone). WTF? He was condescending and dismissive of my situation. Needless to say, I would advise that you skip the in store experience and purchase a phone direct on the internet and have it shipped to you. The people in the store are only driven by commission and are not looking out for you.
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July 2023 by Stunnabunna
The store was busy and the manager came right away to helped me with everything I needed and he did a great job. I’m very satisfied with my visit to ATT. I was able to get my best friend the phone of her dreams lol and I was able to e get a new tablet and two Apple Watches. iWork picking up my Apple Watches in the next day or two. Awesome day thanks to ATT
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July 2023 by Geremy Ventura
Awesome as always Mike Miguel I wasn’t sure his name but always ready to answer my questions. When our obligation with Verizon is over, I’m definitely going to see him.
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July 2023 by Gladys Gomera
I usually don’t leave reviews but Miguel was so helpful. He answered all my concerns and offered great prices . Really helpful and knowledgeable.. Ty
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July 2023 by L Mabjish
Incredible customer service. I was helped immediately when I walked in.
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April 2023 by Yolanda Watson
Alexander was great, his customer service was excellent ,he got me a credit on my bill and ways to lower my bill…….. he also got me to buy a few things too…. This will be the only AT&T store I deal with from now on????
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February 2023 by Nati
I was in there yesterday with my brother getting a new phone, the person helping us must have been daydreaming or something but completely got everything we told him wrong and after correcting him on everything he still sent us off with the wrong phone. Added another line in my name in the process as wellAfter seeing the reviews, really wish I got Mike instead of Alexei