The AT&T Store in West Palm Beach is highly praised for its excellent customer service and knowledgeable staff. Customers appreciate the friendly and helpful attitude of the employees, especially highlighting individuals like Angel and Cherylna, who go above and beyond to assist. One customer shared that Angel was very professional, friendly, and knowledgeable, making a difficult phone upgrade process smoother despite some backend issues. Angel’s dedication was evident as he worked hard to find a solution and kept customers informed, even calling to update them when the problem was resolved. Another reviewer mentioned Cherylna’s friendliness and her willingness to stay late after closing time to help transfer information to a new device, leaving the customer extremely happy. Emily was also recognized as a “rock star” for resolving a long-standing issue with a firstnet account efficiently in just one visit. Customers value the store’s offerings of phones, tablets, smartwatches, and connected devices from popular brands, along with flexible wireless data plans, including prepaid options with no contracts or credit checks. The store also provides access to nationwide AT&T 5G service, which comes with unlimited data plans at no extra cost, making it convenient for customers to stay connected. Overall, the store is known for its friendly staff, great customer service, and effective solutions, with employees like Angel and Cherylna earning special praise for their dedication and professionalism.
Garrett has been amazing! This store has a great selection and the customer service is remarkable!
March 2024
I went in the store unsure about buying a new phone but Fred and Garret not only saved me money on my purchases but took the extra step to look into saving money on my account in general all honesty they did a great job always gone to this store and will never leave it great work!
January 2024
Shirlenna couldn’t have been more helpful. What a great store and they are fantastic at customer service! She went above and beyond and stayed late after the store was closed to help me! ??
