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January 2024 by Suwat T.
A good judge of a company is when things go wrong with your purchase. I bought a pair of used JL subs thru Brian. One of them arrived DOA. Brian was quick to assist me to troubleshoot and ultimately send the sub back for service. I'm weary of certain hifi shops after a few negative experiences with being arrogant and lacking customer service skills. You get none of that at AA. You have earned yourself a customer for life. Appreciate you Brian, and the rest of the AA team.
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October 2023 by Lisa Brewer
The ABSOLUTE best customer service. I have had nothing but fantastic experiences here. I have purchased 2 McIntosh systems here along with Wilson Sasha DAW and Sabrina X speakers. I could not be more pleased with everything. In addition the record selection is just phenomenal. Rudi, in hifi, has endless knowledge of all the stunning audio equipment and is just a pleasure to work with. The store is in a great location with ample parking.
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October 2023 by christopher lapenta
For all your mobile alarm, trackers and remote starting needs, go see Jason White at Audio Advisors. He listened to my concerns and knew exactly what I needed. His knowledge of car alarm systems is unmatched. From the minute we walked in to the store, until the day of installation, everything went smoothly. Jason throughly explained how to use the system, and is fully available for any questions or concerns after you leave the store. Jason and his team did an outstanding job. I will definitely tell friends, family and strangers to go to Audio Advisors.
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August 2023 by Matt Ayala
Best audio shop in west palm do anything they can to make sure you leave happy went in for one thing but with the knowledge they gave me and literally make sure the stuff I got was worth the money couldn't be happy really want to thank you guys for making this subaru from a ehhh it could be better might wanna get rid of it to dammmm best upgrade I can possibly do. And they definitely believe in safety more than taking your money or even installing anything til they fix what can be a hazard first. I really do appreciate it Jerit and ivan
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August 2023 by RickDiane
Really good installation and service, but can be expensive.
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April 2023 by Jeremie Gratton
Absolutely useless. They have 1 installer and refuse to even look up the available parts for remote start and aftermarket speakers for our Land Rover. Worst Customer Service we have had anywhere in West Palm!!!! Go anywhere else!
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December 2022 by Donald Nevitt
Simply put - Purchasing product from Audio Advisors was one of the most uniquely unpleasant retail experiences I have ever had.
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October 2022 by Loopblaster
I recently had my factory car audio system upgraded at Audio Advisors this week. Let me start by telling you that I received excellent service from the time I walked in the door all the way until my install was complete. Jerit assisted me through the whole process. He answered every question promptly either by phone or email. The install itself is one of the best I’ve had done. The install included multiple amps, a dsp and 3 way components up front with 2 way components in the rear with a subwoofer in the trunk. They created custom A pillar pods for my mid range speakers that looks like they were built new from the the factory. The sound this system now has is leaps and bounds better than I had before. I am so satisfied with the service, quality of install and price that I am having an additional car upgraded soon. Thank you Audio Advisor staff for all you did! Five stars all the way!
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September 2022 by Daniel Reilly
Fast professional install. Honest description of product and installation from the sales staff.
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May 2022 by Lisa Bouvier B.
I have had only the most amazing experiences with Audio Advisors. What a great staff that really cares long after the sale in complete. I would recommend this business to everyone.
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April 2022 by steve klassen
had an excellent experience dealing with these guys. super easy deal and a very good deal at that. 5stars
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December 2021 by Jimmy LevelWind
Great work done by these guys. Also great customer service. I forgot about a car amp I ordered. They gave it to me when I showed back up 3 YEARS LATER! Thanks again guys!
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September 2021 by John Patterson
Had issues with my alarm system on my commercial vehicle. I went back to original installer and didn't feel comfortable with them. I felt like I was getting screwed..... walked into Audio advisors and they immediately tried to assist me ended up replacing a couple of inexpensive parts and got me working within an hr. I will absolutely be using them again for my business.
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August 2021 by Thad Fields
Great service by knowledgeable staff.
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July 2021 by Tommy Justice
Five stars is not enough to give this business. I have always valued perfect customer service and I truly experienced it while dealing with Audio Advisors. From my very first inquiry about a piece of McIntosh equipment I was searching for, until the day I picked it up, the communication was flawless. The owner, Jeff runs an amazing business, staffed by true professionals. We felt welcome from the moment we arrived until we left. This business is an audiophiles dream store. If you love music and high end audio equipment, you need to check them out. It will not be a wasted visit, I promise. Perfection is an understatement for this business.