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August 2025 by shawn lovejoy
Our experience with Ev and Authentic Provence was fantastic as usual. Love this place and their products!!!
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April 2025 by Dashone Lindsay
Great customer service love this smoke shop
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December 2024 by Andrea Mueller
I wish I had read the reviews across multiple platforms before trusting this establishment with a large purchase for a great client. I hate to write bad reviews about any business, but also need to protect future buyers and businesses like ourselves.
We followed the instructions to a tee, even using the sealer they told us to use, which we had receipts for and showed them), the vendors response (Authentic Provence - 0 stars, do NOT recommend) has been anything but professional.
We've been trying to resolve the issue since the end of October 2024, where they have repeatedly gaslit our experience, been unresponsive, NEVER called us back, have sent a few emails completely disregarding us and taking zero responsibility. When they do respond, they always have something new that we did wrong. We are design build professionals that have been in business over 21 years, and take quality and good customer service very seriously.
We purchased an $18,000+/- Fontaine Octagonale
fc-1119 limestone fountain from them, which was $30,000+ cost to our client with installation in March 2024. The fountain is already pitting and limestone is flaking off in less than year of installation. They say it's lack of care, however, no chemicals have been used on the fountain, and it was installed and sealed per their recommendation as stated above. They had a 'forensic stone specialist' look at it from photos, but that was also unhelpful. Basically, nothing is their fault and they won't attempt to find a solution, so only purchase here if you have money to burn, cause we may as well have lit $30k+ on fire.
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December 2024 by Connie Colman
This is the most beautiful store. Eve is very helpful and knowledgeable. She is eager to satisfy customers in every detail. It is a pleasure shopping in the store especially with the assistance of Eve!
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October 2024 by Dasha Gayduchek
Authentic Provence offers a stunning collection of European antiques with exceptional charm. The staff is friendly, professional, and always ready to help you find the perfect piece for your home or garden. A must-visit for anyone who appreciates beauty and uniqueness!
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September 2024 by Brit Trible
My client loved her planters !!! They were beautiful. Perfectly matched paint custom design and high end. These planters changed the entryway and elevated the space entirely
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September 2024 by Phillip Juarez
Just ok
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July 2024 by Deborah Hutchison
Seriously stunning, unique antique home and garden decor at Authentic Provence. Don’t miss the mid-modern furniture collection. To my Montecito buddies come visit me in Florida I definitely see pieces you’ll want. Sales staff were helpful and owner, Susan very knowledgeable with exceptional design sense. I never post but if you have a large house with land and gardens you need to see this place.
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June 2024 by Chris Thomas
Absolutely Stunning Store!
The customer service is incredible and doesn’t get much better than here.
Susan was such a pleasure to chat with and was so helpful. I will be back
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April 2024 by marsha coleman
Lovely hospitable ladies with a drop dead girgeous showroom. A must visit in West Palm.
Xoxo
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April 2024 by Sera Peat
The shop is full of inspiration, and the staff is wonderful! Very impressive.
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March 2024 by Coltin Garcia
I am writing on behalf of Joseph Paul Davis, Interior Design Firm. We have worked with Authentic Provence for many years and every year the relationship between our firm and their team gets stronger. Whether you are working with Susan, Xenia or any team member in the showroom the service will always be the same; excellent. Our on projects, we use mainly the planters and large outdoor baskets, and again we are never disappointed with the quality. Across the board Authentic Provence provides intimate yet efficient services, one-of-a-kind products, and the quality to match. We look forward to every-time we get to work with them for a project!
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March 2024 by tom schmalzried
I was shopping for a fountain spout and rosette for a courtyard fountain. Authentic Provence had several lovely options on their website - with dimensions. I needed assurance that the spout would fit in the rosette. The staff was responsive to my emails and phone calls, and knowledgeable in their responses. They emailed me several pictures of the assembly, illustrating the fit and the look. A very satisfying encounter. Exemplary product support.
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March 2024 by India Foster
I always love stopping by Authentic Provence. They have such a refined selection of furniture, garden accessories, and antiques. The owners are so knowledgeable and have such excellent taste. You really can’t go wrong.
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February 2024 by Emilio Vega
AP is like the Magic Kingdom of extraordinary high end furnishings and accessories. A wonderland for end users and interior designers.?
