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December 2023 by Fari 5
This place is committing fraud. I received a bill with charges over $100 in products and services. The customer service representative states these are charges for not returning the car with a full tank a gas. When I actually received the car with a half of tank a gas and returned it with a full tank.
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December 2023 by LG Tech
I have a reservation and no one is here at the desk. I've been waiting for 20 minutes now
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September 2023 by Joseph Bisceglie
The only person who knows what they are doing is Jessica. Went to rent a car for next week 2 times and the counter people don’t know what to do
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July 2023 by BMX_MOM_MICHELLE Grant
I had an Amazing experience, got in and out. Jessica was very helpful and understanding.
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May 2023 by Arne B zum T
Not Recommended at all.
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March 2023 by Shannon Halfhill
OMG Jessica saved the day!! We missed our train and would have missed our flight and Jessica overheard us talking and offered to help with a rental. Excellent customer service!!! Thank you Jessica!!!!
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February 2023 by Mona Hammam
Best Avis experience ever. I swore off Avis after the last time I rented from another Avis location. We rented a Tesla. The person at the desk was very helpful she walk us through everything in minutes. Will definitely come back again. Best and fastest customer service I ever experienced at a rental location.
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February 2023 by bbgrant 25
This place was right off bright line stop in downtown. The place is under new owner ship the last owners did not care to much ask for Jessica and she will take care of u to end of ur trip.
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February 2023 by Yousef Takrouri
Amazing experience at this location! Convenience at its best with Brightline adding Avis. Love the ownership and the new employees. Jesica and Becky are the best!
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January 2023 by Jessica Staer
new owner took over location in january , office is in the brightline station across street from parking garage
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January 2023 by Meghan Taylor
I had a wonderful experience renting a car from Avis in December 2022. Jessica at the counter was efficient, clearly explained the terms of the rental and any add-ons, and I was out the door with my rental in less than 15 minutes. The location in the new Brightline station is extremely convenient if you’re visiting West Palm from Ft Lauderdale or Miami. In general, I’ve always had positive experiences with Avis compared with other rental companies and this location still managed to exceed expectations.
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December 2022 by Jermaine Parker
My experience with Avis West Palm Beach was excellent. Jessica really did a great job giving us some of the best customer service i’ve ever had! Overall great job. Thank you Jessica!!
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December 2022 by Raphael Grangeon
Michelle works on Saturdays she is just a gem!! We came the Saturday before and a week after she remembered all our details : name, what we were going to do the previous weekend, phone number, address …. what a prodigious memory. This girl should be putting her genius memory to another use. Somebody hire her!!
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October 2022 by Thaddeaus Sims
Awesome service! Always nice and friendly! Cars are super clean
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August 2022 by Stefanie Heinemann
Have not picked up the car yet but had a question concerning my upcoming rental this week and attention by phone has been great: picked up the phone fast, very nice person attending and clearing up all my doubts. So far a good experience!
