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April 2024 by J. Z.
Juana Diego, business solutions advisor, was one of the most helpful bank representatives I've ever had the pleasure of working with. She helped us get set up with service that made BoA feel like a hometown bank!
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March 2024 by JSEA Ocean
The location is great but what truly makes this bank special is the branch manager and his staff. I've banked here for 20 plus years and can will be hard pressed to find a more friendly staff. Keep up the good work!! You are appreciated
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February 2024 by Isidro Michel
Pure thieves stole 300 dollars from me and gave me a credit card that I never took out or anything, don't go to this place, better chase
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December 2023 by Geralde M Michel
The following facility does a great job with helping " everyone ". Especially, those who live in that particular community. They are hands on with everyone that comes in & businesses- thank you for the great service. You do take precautions with everything. Kudos!
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January 2023 by Mark Evans
Always takes forever. Usually just one teller, so plan on 45 minutes to do anything except the ATM.
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December 2022 by Collin Hoban
I don’t believe in God but I do believe in hell, the reason being that I’ve been to this bank location. In line I envy Sisyphus because at least he had a way to pass the time. I hope I visit the morgue before my job requires me to visit this vat of molasses again.
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August 2022 by Anthony Estrada
You have to wait a lot in this location, plus the employs who are helping you, they go and take care to people who just walk in to the location during your transaction I'm glad that I don't have an account in this bank.
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March 2022 by Tracey D
I had to visit this branch a few times in the last week and I am very impressed with their customer service. I believe it is Anna and Roberto who helped me and of course the teller was excellent also. Thank you for great customer service.
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February 2022 by Fisco’s Flicks
Always horrible deplorable conditions! I don’t know why they even offer ATM Services. They are NEVER operating!
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January 2022 by Jasmine Barragan
Trash,Honestly if you can save your time just do so.Drove my mother all the way to the bank just to be told , ONLY DEBIT CARD issues were allowed to enter the bank… OKAY, so you’d think they’d be competent enough to cash a check via the drive through.WAS TOLD WE CANT CASH A CHECK … only deposit . IT WASNT EVEN A 1000k check .Should just get a Walmart debit card then deal with this garbage establishment.If I could talk my mom into shutting this joke of an account I would
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November 2021 by Anthony Chapman
If you have great patience, their private bankers are very helpful. The tellers are also friendly. I didn't give it 5 stars because I think this location can do a lot better. The area is growing in wealth quickly and this location is positioned geographically to grab a lot of business. I would consider really promoting the BA and Merrill brand from the outside and updating the inside and this place could really be a hub for banking at all levels of income. I would think BIG and act quickly to make a bold statement to the public who they are and how they can help with the local communities banking needs.
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February 2021 by JUICIEYZ PUZZYZ
I love Bank of America it's a great Bank to be a they help you in the Bank of America I know if your first-time customer Bank of America would give you a gift and a gift
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January 2021 by Jack
Useless!!!!! Never open- one of the atms literally never works.
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December 2020 by Debora Motta
Too long waiting on the drive.
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November 2020 by Doris G.
I been with Bank of America for 25 years I am so disappointed by there lack of customer service. I went to the bank to withdraw $500.00 I heard the machine counting the money but the door never opened. So I go into the bank tell a bank officer what happened and he checks and sees there was a error he tell me not worry in 24 hours my money will in my account 36 hours later no money! So I call to ask where my money and they said they need to investigate!! Really so I am told open a case they said by November 30 I said I have to wait 5 days for my money are you kidding me. Once this gets solved I am taking all my money out I will use another bank.
