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March 2024 by Sharimar Rodríguez
Kind employees
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February 2024 by Dinh Ba “Anh sau teo leo” Tran
What a deal!!! 70%off nation wide…not long wait at check out. The store super organized and staffing super helpful. Be back soon.
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January 2024 by Noeline
Love, love, love this store! Great scents and customer service.
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December 2023 by The Williams
Isiah(with a heart on tag) approach us and helped us the entire time pick out the best fragrance!!! Thank you So much you
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December 2023 by Michelle H
I understand that, with the crush of the holiday season and the quick ramp up of seasonal associates, that everyone may not be current on store policies.The $4.95 sale at B&BW was so crowded, that I accepted the associate’s claim that gift receipts were only given for Gift Cards. Didn’t sound right, but whatever… I’d already purchased a ton of stuff and didn’t think to separate out those to be given as gifts.Today I returned and got conflicting information again about gift receipts.I was BLESSED, however, to have ISABELLA ring up my purchase this time.I had to, understandably, return the gift purchases. She then immediately re-rang as an exchange and VOILA! gave me both a regular receipt and GIFT RECEIPT for each gift bundle!Another associate was unaware that gift receipts could be provided— Isabella trained her in 2.3 seconds and said that she (Isabella) had trained herself on how to do it. With such self motivation and initiative, she is a credit to the store and will be for any future employer.5 stars for Isabella!!!! Subtract 1 from the location because of the confusion around the store policies.
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September 2023 by Customerservicematters.1 Always
The manager here with the Jamaican accent is rude and veryyyyyy difficult, it was very aggravating. She made it hard to even ask simple questions, I wish more of my fellow women would get their hormones in check. Maybe she's past that stage, idk??♀️.
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June 2023 by Tyler Bertolami
Products are always worth the money and they are always releasing new and awesome scents. I don't buy candles or soaps anywhere else. Watch for their sales you can save a ton of money if you bulk up. My only complaint is this location is a bit small and it does get pretty crowded in there, but they always have plenty of staff helping customers.
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May 2023 by nicola horesovska
This store doesn’t know how to greet customers, walked in wasnt greeted or welcomed in, not once someone asked if I needed help finding something. When asked where are the baskets located I was pretty much ignored. Seemed like they didn’t want shoppers in there. Out of product that was on coupon from email. Body butters, there were only 3 to pick from and when asked an employee they said they already sold out of them when this sale started today and I was there within two hours of opening. At the register, waited a to be helped while they were speaking another language in front of me. Have always been able to use coupons which they were not accepting and instead of helping me get checked out they pushed me to the side and went to get water from the back. The store manager couldn’t even assist me with the problem. Didn’t seem to care what was going on in her store. Heading out I didn’t even get a have a good day as I said bye
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May 2023 by Jennifer Gardner
The store's associates were very helpful. They showed us multiple candle options as we couldn't make a decision I wish I could remember the girl's name so I could give a more formal accommodation
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April 2023 by MICHELE ROMANO
Always love going to B&B Works especially when have major sales.
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March 2023 by Dawn Jurek
Ari was very friendly and helpful. She asked my daughters type of scent and found ones that my daughter just loved.
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December 2022 by Going Places
I have visited this particular Bath and Body Works store quite a few times and each time they don't have what I am looking for. They have many items and look fully stocked but don't actually have everything that should be on the shelves for each holiday. This time shopping I finally found an item I was looking for and they had alot, but only two were unopened. Everything else from the basket they had it in was opened with stuff on the outside of them. Employees seem nice but unhelpful, I even had an employee tell me they have never carried a smores smell or marshmallow, when I saw the marshmallow on the shelf already. Overall, my experiences at this store haven't been good exspecially compared to other Bath and Body Work stores. I would recommend going to another store or shopping online before going to this store.
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December 2022 by agave heslop
We were there with a checkout line nearly out the door and another line to get in the door. Our checkout assistant was Isreal and his patients with our questions and coupons was of the best customer service I have had shopping. Thank you Iseral.
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December 2022 by Mary Romano
Normally I love this place but when I went on Friday to the mall the line was out the door. Not enough help for holiday. Otherwise good place.
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December 2022 by osph ylus
Great beautiful place! Love the scents of candles and the many fragrances.