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July 2023 by Matthew King
The service and expertise is second to none. After shopping around for quite some time I found Bechtel Jewelers to have impressive engraving equipment that far exceeded my expectations on the project. I must say they also had a great selection of jewelry and watches! I highly recommend!
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July 2023 by Chad Rubin
I just bought an engagement ring from them. Rob was very knowledgeable and really helped me figure out what I wanted. My fiancé is absolutely in love with her ring and shows it off all the time. The owners are great! Would recommend them to anyone!
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April 2023 by Jill R.
I did not have a good experience bringing my Cartier watch in for a replacement battery. I went in February and Rob installed a new battery. I did not wear the watch until this past week but it had been keeping perfect time in my jewelry box. When I put it on for the first time this week it just kept gaining hours and hours. I could even watch the minute hand moving. In two hours time I had gained 12 hours. I brought it in today and asked if they could check it and replace the battery even though it was new, in case there was something wrong with that particular battery that he had put in two months ago. Rob checked the battery and said it was fine and that I needed to have the whole watch serviced and he could send it out for an estimate but he knew it would be a minimum of $500. I said I would think about it and left the store and then noticed that now my watch was not working at all. I went back 20 minutes later and let the women know that work in the store. They were just so abrupt and matter-of-fact that my theory that there still was something wrong with the battery was incorrect. We talked in circles and I got nowhere even though I kept asking that I would like to pay for a whole new battery just to humor myself thinking I was still correct and they were wrong. I got in the car and drove 20 minutes to a different jewelry store and they took a look and said that Rob had put in the wrong kind of battery and it wasn't making contact with what it was supposed to be and it also was short circuiting and then shutting itself off. They put in the correct battery and my watch has been running perfectly since then. I have never written a review before, but I felt that all three of these people were very rude and demeaning to me, and just kept saying that they were in the business for 40 years, and they knew watches enough to know that there was something wrong with my watch, and that it wasn't the battery.
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May 2022 by Howard Rollins
Almost every watch and piece of jewelry that I have purchased in the past thirty years has been from Bechtels. The service, quality of jewelry, and knowledge of Mr Bechtel is unsurpassed. There is no better place to meet your jewelry needs than Bechtels, a family business that has been in town for 93 years.
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March 2021 by David Sosa
Simply awesome people to talk and deal with. Knowledgeable and Friendly. Nothing better than giving business to a local company.
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February 2021 by Chris Bailey
Had a ring resized for my wife, they did a beautiful job. They are my go-to jeweler now.
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November 2019 by Fern Lindsay
My Tiffany Sclumberger ring needed a few stones and prongs repaired - Tiffany want almost $900 and Bechtel Jewelers in West Palm Beach did the repair with diamonds from same source for 1/3 the cost and in only a few days - SEND them your repairs from anywhere- they are a family owned business and very diligent and professional. Excellent service, beautiful merchandise!
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December 2018 by Karen Steudte Ercoli
Great!!!Beautiful jewelry
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December 2018 by Janet Jones Seaton
Rob and Sara Bechtel are the best, as is Caroline. They are honest and you can trust that their word is their bond. My father dealt only with Rob's father in the 50's, 60's, and 70's. Now I only deal with Bechtel's for our jewelry needs - Rob, Bob's son, is as fine a person as his Dad. It is wonderful to have them in Palm Beach County in this day and age. Thank you for your recent help to us, Rob, Sara and Caroline.
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September 2018 by Elliott Moore
I just purchased my fiancee's engagement ring at Bechtel. I did not know much about rings when I started shopping, but Caroline and Rob were patient and gracious throughout the process. Caroline helped me pick a beautiful setting and Rob set the diamond beautifully. My fiancee loves her one of a kind heirloom ring, and I really trust and respect the crew at Bechtel. P. S. Bechtel is a West Palm Beach original, so support your local business and skip the mall chains.
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September 2018 by David Colangelo
Rob and Carol at Bechtel Jewelers have been so easy to work with. They are true professionals. My fiancée and I are very happy with their service. The quality is top notch and the expert advice from Rob and Carol has made purchasing an engagement ring and wedding bands an exceptional experience.
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September 2018 by kevin gomez
For the past 10+ years I have come to Bechtels for gifts both unique and rich with meaning. The quality materials and service leave nothing more to be desired. My experiences are the most memorable as the occasions of gift giving that hardly forgotten. I highly recommend Bechtels be given first consideration when getting a gift for a loved one. You are a lifetime jeweler as we are lifetime customers!
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May 2018 by Drew Winthrop
Fabulous service from Carol! Owner also was attentive. All to make the customer happy. Diamond exquisite.
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May 2018 by A1 Computer Repair
This is the best jewelry buying experience I've ever had. I was immediately greeted by Caroline and the Owners. Caroline was extremely friendly and knowledgeable. They took care of everything I needed done. I would recommend them EVERY TIME! - Thank You Caroline and Mr. & Mrs. Bechtel!
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April 2018 by Samantha Naff
My husband purchased both my engagement ring and wedding band here. I received the best customer service. I shopped around at a lot of different places and couldn't beat the quality at Bechtels. My rings are very sturdy and I never have to worry about my diamonds falling out. I definitely recommend!!!!
