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September 2023 by Michelle Schaff
STOLE 10,000.00 FROM ME!! DO NOT BUY AT THIS DEALORSHIP!! CROOKS!! ANTHONY AGOSTO WAS MY SALESPERSON!! I HAVE NEVER EVER BEEN ROBBED BEFORE LIKE THIS!! DISGUSTING!!ABSOLUTELY DISGUSTING!! SHAME ON BRAMAN MINI COOPER FOR DOING BUSINESS THIS WAY!! These people would STEAL from thier OWN GRANDMOTHER!! BUYER BEWARE!! RUN DONT WALK AWAY FROM THESE THIEVES!!
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September 2023 by Tiffany Teachout
Called to get estimate on an OEM windshield replacement for my Mini Cooper. I left a message on voicemail with contact information and what I needed. No response so 2 days later I called again. Was sent again to voicemail. Again, No response. Called the next day and told the person fielding calls that I have left two messages and have not received a call. She sent me to a person this time and they took another message for the service manager that was at lunch. Two additional days from that call and I still have not received a call back. Love my Mini and I feel like I am a pretty patient person, but this is ridiculous…. a week, 3 messages left and no one can either call back with an estimate. Wow! Given that I am equal drive time to there or Orlando, will take my business elsewhere for service.
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July 2023 by Jovanny Cervantes
Been waiting on a part since June 27th and nothing it would of been amazing if at the very least I received a notification of some sort letting me know so I can find it somewhere else my mechanic has been waiting to receive the part since, no wonder why the google reviews or so low I usually don't really consider reviews as much as I will from now on
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July 2023 by Yaret Oramas-López
Anthony Agosto was excellent to deal with and very professional. He technically showed us every model until find what we're looking us and kept the numbers aligned. Thanks Anthony!
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July 2023 by Barbara Aronson
I ❤️my new Mini Cooper!!!! Had to wait a bit, but definitely worth it!Thank you to Anthony Agosto & the Mini team for a wonderful experience!!
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June 2023 by Oscar Scott
I’ve bought from Braman twice now. Once in person & this time from another state. Do yourself a favor & call Laura Hernandez in the sales department. What a pleasure to deal w/ from start to finish. My wife & I give her an A+! I’d give her a higher score if there was one. A caring individual that does an excellent job. She will take care of all your needs. Thank you Laura! Oh & Braman! ???
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April 2023 by Greg S.
This will be a long review -- In January 2023 I bought a 2021 Genesis GV80 from their used car dealer. Everything started off great, my test drive was about one to two miles, to my fault, during the test drive I was paying more attention to the features of the car not necessarily how it was driving on the short trip. I end up purchasing the car, on the way home I start to notice the vehicle pulling to the right significantly. I called them immediately and the salesman said to bring it back, which I did. After a trip to their mechanic and several hours he couldn't fix it. The next day I dropped the vehicle off at Genesis for several more hours, they call and say, it's fixed come pick it up. I pick it up and it's still pulling significantly to the right. I drove straight to Braman and spoke with Michael Morganstein I asked him to drive the car which he did and he agreed the car pulled hard to the right. I then had to bring the car back to Genesis for them to ultimately say that "this is normal." I reached out to a friend of mine who works at Braman Miami and told him about the ordeal, he agreed to meet me and drive the car. He also said no way it should drive like this, and told me to bring him the car to Braman Miami. It took 3 months to fix the vehicle, Braman Miami was great in resolving the issue. After 1-1/2 months I called Braman WPB and asked if there is anything they can do to compensate me for not having my vehicle, they sent me a check for my first payment. Over the past 1-1/2 months I called Michael Morganstein and left several messages for him to call me, which he never responded. Since then I've made two other payments on the vehicle all while it was in the shop being repaired. You would think they would compensate me for the other two payments I've made during this time, but no, I got a "we can detail it for you" response. No thanks I'll detail the faulty car you sold me myself, avoid the used car dealer at Braman WPB, they don't stand behind the products they're selling. It will be my first and last purchase from Braman West Palm Beach.
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April 2023 by keith johnson
Service Advisor Johnny Jaramillo did an awesome job when my 2018 Mini Countryman had to be in the shop for repairs! He kept me informed, and was able to provide a loaner while mine was awaiting parts, I would definitely use Braman Mini again to take care of my Mini.
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January 2023 by Asantewaa Shaita
How Dr. clement brought back my lover...... i am an happy woman again cus of dr clement all hope was lost and felt i could not get my man again until i meet dr clement .. i narrated all my ordeal with fake spell casters online to him and he felt pity on me and said he would do my job and after i am okay i will show appreciation. i am happy to say my man came back after Dr clement help... Even as we speak right now i have access to his account... for any kind of help contact dr clement on WhatsApp:+2349153509802 email:
[email protected]
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January 2023 by richard o.
I visited the Bentley showroom today. The cars are beautiful but with 3 salesman in the showroom and me being the only customer -not one salesman greeted me or came over to see what I wanted. Then I went next store to the Mini dealership- both are Braham and within a minute a nice salesman came over. What's up with the Bentley salesman?
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November 2022 by Tatjana Mejia
I leased a mini 2020, this car is the worst. Ive had to put a bunch of money into a car that is a lease! The rotors went out and they made me purchase new ones, at that point the car wasnt even one year old. Any time something happens with the car no one at all calls back. My car broke down this weekend and ive been calling since yesterday and no one has been able to even call me back to make an apt at least.
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October 2022 by Marisa Pearce
Contacting Braman Mini was a hit, as I got the Mini Cooper S I was looking for! My experience with Anthony Agosto was a 5-star experience. He made the buying process streamlined and easy, and provided options on different vehicles. Coming from SWFL to pick up the vehicle was stress-free, and his follow up and attention after the sale to check up on our welfare after Hurricane Ian was very thoughtful and appreciated!
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October 2022 by Corazon Vergara
My 1st time going to this location for a big service or check up. Really appreciated Jason the Service Manager who helped me. He made everything pretty easy; especially trying to figure out how to get my updated ins card. I will be recommending to all my friends who own BMWs.
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October 2022 by Paul Meyers
Recently purchased a 2023 mini clubman from Braman Mini of Palm Beach about a month ago. Purchased the model S clubman that was on display in the showroom. I am so impressed w/ the car. Gary J. Rockoff was our Internet Client Advisor who sold us the car. I was impressed w/ Gary's knowledge of the car. Gary was a professional & gentleman all the way on selling us our clubman. He explained in detail all the functions of the car and he took my wife and I on a test drive.. This car is for my wife. She wanted a fun car to drive, she had her heart set on the mini cooper. After the test drive. SOLD !.The car did not come w/ the optional two stripes on the hood which makes the car look so cool. Gary said we can install them right here and they will look as good as if they were from the factory. So I said do it. They came out perfect. Good job Braman. Gary then introduced us to Robert who is a product genius at Braman. Robert spent about an hour perhaps even more inside the car w/ my wife and myself teaching us and explaining all the high tech features of the clubman. He paired our phones to the car, programmed features , showed us how to use voice commands etc. Robert was great. It was a wonderful expierence purchasing a mini from Braman. What a impressive dealership. On a scale of 1 thru 10 I give Gary, Robert & Braman an 11
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September 2022 by CJ N
I absolutely love my brand new Mini Resolute Edition. Brian is a top notch sales guy. He has great timing, was consistent and ultimately the guy I asked for when I walked into the showroom [while waiting for my certified pre-owned, that was in for an expected service.]He drove her out of the showroom so I could test drive her, and I drove home in the car I had been waiting 6 months to see in person.My only place to buy a brand new and certified used Mini!