-
September 2023 by Debra L.
Peed on one mattress. Damaged furniture, truck to small. Stollen items. Crushed, broken and switched boxes of missing items. . Just don't
-
September 2023 by William DiMatteo
I like working there... I just had to leave do to the covid pandemic in 2020
-
May 2023 by Laurie Gagne
My household recently moved out of state with the services of Brandon Transfer. I was very pleased with the entire process, starting from the visit by Susan Miller to evaluate our move. From there we coordinated with the office staff who communicated very well. When it came time to move, Cassius and Nate were fantastic. I can't say enough about how great they were to work with. I used the packing and loading/unloading services. I would hire them all again if I ever need to move again, which I hope I don't!
-
April 2023 by Sean Maher
As a previous driver/mover for this company , I honestly say , Do not go with them ! They short all the workers paychecks frequently , due to financial problems within the company ! Unhappy workers. Provide unhappy services.
-
March 2023 by Brendan Walsh
Used this company to move furniture from Palm Beach to France at a cost of around $16,000. Multiple items damaged (professionally estimated at in excess of $17,000) on delivery. Their affiliate (Sirva) offered $1,700 in compensation!This company doesn't want to know "there is nothing we can do......".I would never use this company of their affiliates (Sirva) ever!
-
February 2023 by Danny Rokicki
The woman who answered the phone and worked the front desk was so friendly and helpful. I needed to get a weight on a boat trailer, and she was so helpful when I could not see the scale right in front of me. She guided me through her window and directed me right to it. I was glad to find a place to get the trailer weighed. Thanks
-
January 2023 by maryann kennedy
Phenomenal!! The movers were professional, personable and quick! Nothing was broken and it was perfect!!! I would use them again in a heartbeat!! I will refer my family and friends to use them also!!! If I could I would give them 10 stars!!!
-
November 2022 by Howard P.
brandon lost two of our largest pieces of furniture. we paid extra for their premier insurance coverage and were offered 50% of what it cost to replace the pieces. do not use this company. hp
-
November 2022 by Douglas Higgins
Everyone connected to Brandon transfer was exceptional. Their attitude of service was on point and I could feel their empathy for the situation I was in. They made the move so much easier than I thought! I would recommend this company to anyone.
-
November 2022 by Lee Lee
Absolute WORST moving company!! Do NOT use this company!! From the first day of the move to the last it’s been an absolute nightmare!! The 3 gentleman that arrived at my house to pack and move my things complained to no end the whole day!! They used profanity to me, complained about the size of the job and refused to pack my items the way I had been promised originally and was paying for. The payroll department is terrible. Had so much problems over the course of the time the items were in storage. The company made one run in between the time of the storage to bring me 2 beds, lamps, dresser, mattress etc and the lamps were broken and missing parts, beds scratched etc. the boxes that were packed with all my holiday items were thrown into boxes. Nothing was wrapped in paper or tissue as I had been told it would be. Holiday items were broken, pieces missing etc. this company does NOT care about the items that you are asking them to pack. I had holiday dishes that needed to be packed. The one gentleman complained that he had to climb the ladder to get the items. He had bad knees and didn’t appreciate me asking him to climb up and get the items down to pack. The companies slogan “relax, we carry the load. Put your trust in us” is a complete joke!! There is NO relaxing with this company period!! You will have to be on top of them to just get the job done! Everything that we have gone through with this company has been terrible!! Have complained multiple times to no avail! They Never return your calls. Today, I had 2 gentleman come pack up my garage and take to a different location with the storage items they were bringing to me to close out the job. These 2 gentleman were very nice and professional. The best I have dealt with to date. However a chair was broken, the company lost one of the boxes, a leg was broken on a bench, sofa pillows were dirty and my lamp parts are still missing. The lady on the phone told me the chair was damaged already! It was a$900 PB chair that was In perfect new condition when I was originally moved. No compensation…only they will turn in to the claims center. I’ve been told this before and nothing is ever done! Do yourself a favor and find a different company to use for your move!!! You will save yourself the headache and stress!! I will NEVER recommend this company!! WORST moving company around!!
-
October 2022 by Doug Higgins
Everyone connected to Brandon transfer was exceptional. Their attitude of service was on point and I could feel their empathy for the situation I was in. They made the move so much easier than I thought! I would recommend this company to anyone.
-
October 2022 by Patricia Willette
We dealt with Brandon Transfer twice before and it was a good experience. Unfortunately this time it wasn't very professional. Lack of communication as to dates/times service, coordinator not answering phone msgs or emails in a timely manner. It was relayed several times that no truck over 40 feet could enter the association for pick up. Driver showed up with a 58 foot truck and was denied entrance. Had to rent a smaller truck to load items then transfer again to larger truck. Driver who delivered goods ran out of gas when he got to our home and had to sit outside for almost 4 hours to wait for gas delivery. Boxes marked fragile were smashed, curio glass broken by driver, items missing. Items packed by Allied rep were broke upon delivery. No one from the coordination office in Georgia ever contacted us about delivery times or anything else. Suggest some training be given to insure that during a stressful time of moving the company will be more understanding of their customers needs.
-
May 2022 by Anil Jaisinghani
Apart from an amazing driver , the experience was not satisfactory . I reduced my shipment by 50% , and no assembly or setup , just moving boxes , and they reduced the price by 10%. Please choose replacement insurance as no one advised us so my broken TV , would fetch me $0.60 per pound
-
March 2022 by Susan Bongiorno
I never write reviews. Unfortunately, I feel compelled to warn people about this service. My furniture arrived, after a few months in their storage, moldy and damaged. I was going to write something on the sign off sheet but was bullied out of doing so. A table, that has great sentimental value, had a leg snapped in two. I did not notice this at first because someone had tried to glue it together. I did notice something sticky on the leg at the time of the move but the movers acted as if they did not know what I was talking about. I now have to throw out furniture that I took the trouble to move. This breaks my heart.
-
February 2022 by Heidi Juhl
Our move from FL to CO went very well. Pickup and delivery were on time. Driver very experienced, professional, and responsive. Hard-working crews to load and unload on both ends. All possessions were loaded with care and accounted for. Furniture was carefully wrapped to prevent damage. Cost estimate was accurate and binding. Very happy with Brandon anddefinitely recommend.