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February 2024 by audrey weiss
I am a new customer and am very satisfied with the service for my appliances and maintenance on my air conditioner unit. I am a unit owner in a Delray Beach condominium complex and live in New Jersey. When I've needed them, BFS is always a phone call away.
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February 2024 by Donna Kapela
Had Mike come here again for a/c maintenance in January 2024. Again did a superior job. Highly recommend!!
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December 2023 by Cynthia Heller
Reliable, dependable, curteous and professional. Very happy with this service.
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December 2023 by Stephen Goldstein
I have been using BFS for years and never disappoint.On time ,knowledgeable, professional and always solve my problem. Yes would recommend them to all.Services: A/C system maintenance
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December 2023 by Luzmila Bocangel
Great and prompt service.
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June 2023 by Maddy F.
Always honest with pricing & willing to work with you.Never had a b"Bad" service call.
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November 2021 by Michelle Klang
They were on time and very professional. My Mom was with them for many years and when she passed I still kept them.. I am very happy with there serviceService: A/C system repair
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November 2021 by Steve Marcus
They are great as always I'm just waiting for some parts to come in so they can finish the job
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November 2021 by dennis deutsch
They actually came out the same day, were prompt in terms of promised time and competently repaired the problem.Service: Dishwasher repair
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November 2021 by Emmillie Fox-Wade
Every time I have needed them they have come and taken care of the issue.
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November 2021 by Cabinet Encounters
service person provided excellent service. on time. neat and clean. in and outService: A/C system maintenance
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November 2021 by Robert Steuer
Shelly has always been very helpfulService: A/C system maintenance
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October 2021 by Steve Laskin
Consumers are often looking for an appliance/HVAC company for maintenance and/or repairs. It is a frightening prospect, since most folks are not well versed in technology. It is that fear that Broward Factory Service (BFS) eliminates with its brilliant business model: The "face" of BFS is the charming, well-informed and efficient Shelley, who responds instantly to calls, EMs and VMs. Whether addressing a billing inquiry, scheduling an appointment or discussing an appliance problem in general terms, Shelley handles it, and transfers you to another BFS professional, if needed. Then there are the appliance repair people. In our experience, my husband and I have found them to be, without exception, polite, eager to explain what they have discovered, and competent. Last but not least, is the fellow (the same fellow every six months!) who performs our semiannual HVAC checkup. We decided to contract with BFS for this service, since they installed our new HVAC system for us. In essence, many of life's travails can be minimized or made to vanish by relying upon BFS for most, if not all, of your appliance repair needs or concerns.Services: Repair HVAC
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October 2020 by Zac Roggin
I’ve had nothing but great experiences with BFS. I use their home warranty product and they are always prompt and responsive. They’re generally only available during business hours but they do have an emergency line. I live in Jupiter so sometimes I can’t get service until the next day but there’s comfort in knowing that they do a great job and you’re not going to get ripped off so I’d rather have that then instant service.
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October 2020 by Chuck David
It doesn't take very long for a new homeowner in Palm Beach County to learn, through sad experience, that reliable and expert appliance services are difficult to locate. When you find a company or a person who proves themselves competent, reliable, honest, pleasant and affordable, you hang onto their phone number (or web address) for dear life. That is what Broward Factory Service ("BFS") means to me and to my family here in Delray Beach. We were introduced to BFS 15 years ago by our neighbors and our Home Owners Association. We have not only an annual repair/replace contract with BFS, but also a special maintenance agreement that covers our HVAC system (which we bought from BFS when our old one died.) Bottom line, in SE Florida, any way you can reduce the stress and aggravation of dealing with an appliance purchase, repair and/or service is worth its weight in gold ... and gold is spelled "BFS."Services: Install thermostat
