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December 2023 by Jenn Elie
Love this spot every time I come here
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February 2023 by Jeph
Andre was super helpful today, and I left happy?. Staff here are respectful and professional.
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June 2022 by Famicom Mike
Some of the staff here is so shady! They quote you one price and then when you come in to sell the items they say something else!They say they buy Xbox One games for 5$ and when you come in with the stuff it sudden turns into 3$ and says Because Gamestop and Amazon!Go somewhere else like Value Pawn if you need money! Lynne was very cold as well! Lost a loyal customer and never returning.
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September 2021 by Carlos Gonzalez
yes these guys don't care nothing for the customer And they don't mind taking your items before the due date on your tiket or receipt if anybody wants better customer service go to LA FAMILIA PAWN & JEWELRY just SOUTH ON MILITARY TRL & PURDY LN RIGHT NEXT TO CHECKERS They care about the customer and they'll work with you and most important they're honest talk to Jose (Mgr) or Jihad ( Asstn Mgr) also their other employees are also nice & polite because the Mgr's train them right and what I like about them Is that five days before the due date they will call you to remind you that your due date is coming up something they don't do at CASH AMERICA!!!
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June 2020 by Pat
Do not pawn here because, they dropped and damaged my DJ light. I have reported this to the BBB as well as posted a picture of the damage.
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March 2020 by KiNG HAx0R
Love this pawn shops has a great selection , wish they worked more with prices
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March 2019 by Liz F.
Never followed up as promised. My situation was horribly handled. Poor customer communication. Bad faith.
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March 2019 by LaughNMotion
Did not have a great experience. I pawned my PS4 with some games 2 months ago. I paid the finance charge last month hoping it would keep everything in tact. Called a few days ago to say I was coming in today to buy EVERYTHING back. I was told it was all in store. Once I arrived today now I'm told my games were sold. And they threw away the box I had my PS4 in and just gave me everything loosely. I should've at least not been charged for the games sold when I was told they had them. The clerk didn't seem to care either. Plus they charge 25% where others charge 10% and have treated me better. Will not be back
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February 2018 by M C.
I visited Cash America Pawn in 2016 to sell a brand new TV wall mounting bracket, along with a 17" LED monitor that I no longer needed with power and VGA cords on separate occasions. The gentleman behind the desk was very courteous. I was given $10.00 for the wall mount even though a screw was missing. Since it retailed for $19.99, I thought that was a pretty good deal. I was instructed to provide my phone number, show my driver's license, sign my name, and put my right thumb print in the lower corner on the forms provided. I was handed the cash and on my way. Since they were fantastic the first time around, I decided to also sell my monitor that I was not using. Unfortunately, this next experience was a bit unpleasant. The guy behind the counter on my second and final trip looked as though he was a new hire. When I placed the monitor on the desk, he read the label on the back which provided information as to the serial number and year. When he inputted the model into their database, the most he could give me was $5.00. Wait, what?!? Why is it so cheap? Granted, it was six years old at that point and a bit used, but there wasn't a single scratch on it. I would have to say it was like new. It also retailed for $109.99. I know you never get full price, but wow was that steep! I asked to speak to a supervisor. He practically did the same as the employee and stated he wasn't allowed to purchase it for more than what is shown in their system. Stupidly, I went ahead and accepted the money. It probably cost me half of that in gas to get there. Same deal as before with providing my information. I promptly left and never returned. I cannot comment on the loans they provide since I never used them to apply for one. I notice they had a variety of goodies such as jewelry and electronics, but nothing I was looking to buy at the time. I would highly recommend not giving them electronics to pawn or sell. The prices they offer are minuscule. Though, I'm sure they made one heck of a profit off of it.
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November 2017 by Elias Rodriguez
BECAREFUL with Andrey and the manager thats on his shift at the time because they have a game going on to get your merchandise and more money off of you. I went to make a payment on my loan i was told i had 5 days from the date on my ticket before my merchandise would be pulled when i got the loan . So i went on the fifth day to make a payment i told Anrey im here to pay on my loan the 5 days it was late plus an extra 5 days until i got payed so he gave me my receipt up to the 18th which was the right date . When i went back to extend on my merchandise for 30 days he told me my merchandise had been pulled 2 days ago because i only payed the late payment not extra days but my ticket date to pay was on November 18th and i went on November 22 which is exactly 5 days from the date on my ticket like the last ticket i payed on which was fine . So Anrey and the manager said there was nothing they could do but i could repawn it if i wanted to, which was a lot more money to repawn it ,they told me sometime they do the 5days after the due date sometimes they don't that's all they could help me with. BECAREFUL with Andrey and the manager they have a money game going at Cash American pawn i don't know if it's the bonuses they get the more money they get the bigger bonuses they get . The manager will back up the game they have going so be very careful. They pretend to care but they really just want your merchandise or your money. Andrey will Wright the wrong date on your ticket that you payed up to and the manager will back him up and they will tell you more money or or we keep your merchandise SORRY. That's CASH AMERICAN PAWN ON MILITARY TRAIL IN WEST PALM. BECAREFUL WITH ANDREY AND THE MANAGER. November 22 2017 at about 6 o/clock. CASH AMERICAN PAWN CATCH SAYING : SOMETIMES WE DO IT SOMETIMES WE DON'T. THEY GOT YOU.
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December 2014 by S Krupilis
The people at this Cash America location are a very friendly, helpful & professional bunch. I wish more store (no matter the retail) were more like them.