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January 2024 by Susan Christian
Won’t answer the phone
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October 2023 by Andrew Vielot
This is the best chase bank in the area. Wonderful staff, friendly, and knowledgeable. Jonathan, the banker needs a raise. He is awesome !!
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September 2023 by Ty Flame
Jonathan Ciago Bank Officer of location6710 Forest Hill Blvd, west palm beach. Jonathan wasn't helpful I came in to open my account, and they weren't closed. He told me that he wasn't taking anymore appointments. And it was still 30 mins within the bank to close. I really explain to him I needed to open up an account and it was extremely important. Without hesitation or remorse he still couldn't help me. Poor customer service and he was ready to leave to enjoy he's weekend. This bank is terrible!!
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September 2023 by Humberto
The staff is always super helpful, polite and answers all my questions. They provide an excellent service every single time.
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August 2023 by Ron
Visiting from out of town. Had a very positive, efficient and friendly transaction. I came to this branch because it had the higher reviews overall for nearby chase banks. The banker was very helpful.
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July 2023 by Celene Grant
I wish I could give no stars. Lareese and Nicholas are absolutely horrible and have zero customer service skills. Very poor leadership. As a result I no longer bank with Chase.
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March 2023 by Guadalupe Musa
Couple of years ago was a very nice and pleasant people working at this location. As today I would give them 0 starts. People are rude and careless. Nobody seems to care for customers to the point that I ended all my bussiness with them. I needed help about a fraud case and noone was willing to help me and all I needed was to fax somethingThe fraud department suggested I should do a that they would help me. Terrible, just the few minutes u spent there 3 other different customers got out there so upset.
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March 2023 by Jim G
My bank, and not going bust.
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November 2022 by Daniel Dale
I have banked here for many years one of the tellers knew my name by sight and I would not Bank anywhere else excellent customer service.
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October 2022 by Daimy Ruiz Realtor
Why this location doesn’t have the drive through deposit anymore? I just opened my account because it is closed to my house and it was convenient. Now I have to go inside to deposit into my work account ?
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September 2022 by Jon Riggins
Went there for my girl, everyone at This Chase is Super Nice and Courteous
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August 2022 by Sienna Steel
professional branch and nice staff
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April 2022 by Mark “Wildman” Webb
It's what you would expect from Chase...experts helping.
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November 2021 by Kristal
Everyone at this branch is both friendly and professional. I feel confident that they will help fix any problem that may come up. I do miss the drive thru but other than that they are great 5 ⭐️Malia is a doll, she made recommendations for me and helped fix the one time that I had a problem. All the employees are awesome!
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September 2021 by Luciana Balderas
I am so disappointed in the customer service of the branch, I walked in to branch requesting a CC that was suppose to be delivered two months ago, when i voiced my concerns to Malia Galluccio, she was unwilling to help and as i was explaining my circumstance she was ignoring me, while talking to a colleague ( Nicolas) and she made a sarcastic comment and started laughing, making me feel uncomfortable and unwelcome. I hope the branch manager is able to address this horrible experience I had to go through. It is not fair towards me or anyone experiencing the same situation.
