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August 2024 by Olivera Cavic
They are very helpful, and understanding when it comes to any issue.
Thank you.
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June 2024 by Sandra Corretjer
This location is garbage. No ATM outside. Only one is in inside. It's not a 24 hour atm either. It was hours of operation.
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May 2024 by V Malya
Thanks a lot, Yandy, for everything you've done. The bank is amazing, with top-notch customer service and a spotless environment. ( great service until Ruben came along as a front desk clerk, he should stay home.)
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May 2024 by Vlad MalyaRenko
Thanks a lot, Yandy, for everything you've done. The bank is amazing, with top-notch customer service and a spotless environment. ( great service until Ruben came along as a front desk clerk, he should stay home.)
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April 2024 by Laura Lencina
Zero Star. Not availableDisorganized place.One ATM inside lobby, can’t use it after hours.No drive thru ATM.No cash to extraction over $500 with a teller inside the bank.Please work on those needs for people that would like to use the ATM after hours.
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April 2024 by Gail at the Pet Au Pair, LLC
Pleasant
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March 2024 by phil sylvester
This goat head has been sitting on your property since January...still there now..I've called city,county,sanitation and bank,twice..I am sure landscaper knows its therePlease kindly remove,
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January 2024 by Megan Maslati
Headed into grab something I wasn’t familiar with and the lady who was helping me her name Virginia was the sweetest and most helpful when dealing with this !! Small interactions really can make someone’s day. Ty!!!
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July 2023 by Jonathan Texta
Went to get a card opened since the website wasn't working. Sat down in the waiting area for 10 minutes and NO ONE attended me. Saw two bankers in an office assisting ONE customer and making jokes. Had no idea it was a two man job to make jokes; two salaries being wasted what a joke! Looked behind me and there was another banker on his phone chilling the entire time. Didn't realize being a banker was to have fun, be on the phone, and ignore customers. I might as well apply. Left to another branch, sat down then a teller told me "someone will be right with you." That was more like it. A bank that isn't a complete joke. Was able to open 3 cards with the other branch that same day. DON'T WASTE YOUR TIME AT THIS BRANCH, THESE BANKERS ARE BETTER OFF STAYING AT HOME WATCHING NETFLIX OR SOMETHING.
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June 2023 by Lady Xiva 'G'
This bank is EXCELLENT!!! I always have a pleasant experience when going to this branch!!! Mike McCabe is an EXCELLENT banker to talk to. He is TOTALLY KNOWLEDGEABLE when it comes to getting the best experience from Chase Bank and the accounts it has to offer!!! His customer service skills are second to none!!! He will help you get the job done!!! 5stars ALL DAY for this gentleman banker and the entire staff of bankers and workers for this branch!!! THANKYOU CHASE BANK!!! NEVER a problem with their service!!! I highly recommend banking at this Southern & Dixie hwy, WPB branch!!!????
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April 2023 by Wyatt Dill
I’ve been banking with Chase for over a decade and had a death in my family in North Carolina so set it up an estate account and had your agents notarize all documents, paperwork, etc for me. They was very polite. But today Thursday, April 6 they decide that they can’t notarize anything from another state. I have formed them that they’ve been assisting me with these documents for the past year and they proceeded to tell me I was incorrect and very impolite. I was very upset to the point that I was gonna close both business, personal and estate count, but went to the branch off military Trail in West Palm Beach, where they assisted me with everything I need. Thank goodness the good people there help me. In a time like this when you lose a parent, the one thing you expect to help you is your banking agent I suggest to never go to this branch with anything beyond using their ATM. Very disappointing.
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November 2022 by Nancy Arboleda
Whenever you need help as a customer they never can, too busy doing nothing.
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December 2021 by Farouk Jureidini
I don't know why such bad reviews .I have been using this location for over 2years .I have never had an issue.Great customer service.
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November 2021 by Ray Dua
Elvis was great ! , Great experience !
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November 2021 by Veronica Masson
I wish we had the option of selecting zero star.I accompanied a 80 year old man to this branch who just Had his account hacked. He was panicking and wanted to alert the bank of this fraud. We asked one of the two bankers who were talking outside their office and obviously not busy with clients, and no other clients in the waiting room, if we could be seen to report the fraud. We were informed that all customers needed to make an appointment. I asked when was the next appointment, and after five minutes was told that the next appointment would be the next day at 9am. I reminded the banker that it was an emergency and that the old man needed the help urgently to make sure his account was not totally emptied. i received the same answer from the banker and was given instead a phone number to call.i left the bank and called the 1800 number to complain and asked to have the supervisor Roberto of the bank called me.He actually called me the next day and confirmed that their branch policy is that "you need to make an appointment" I insisted on the fact that the old man was terrified, confused and that it was an emergency. He answered that "all customers had emergency" and wished me to have a good day.how despicable is that? The bankers could tell that the 80 year old man was in distress but did not have the empathy and heart to try to help him.to make matter worse, the director agreed and defended their heartless decision to NOT help himSHAME ON YOU, DO YOU WANT TO SEE YOUR ELDERLY LOVED ONES TREATED THAT WAY?well I don't!
