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February 2024 by raymond GESUALDO
Spare yourself going to this location. I had my husband (Ramon) make an appt for me, my appointment time was 25 min behind (no problem), finally get seated with John and I was handed a notepad and was told to wait so he can help another client without an appointment. Extremely unprofessional to have me make an appointment and walk away from your client with no regard. I will be opening my business account elsewhere where my money and business is welcomed. Do better Chase bank. Do better.
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January 2024 by Dominique M.
I generally visit this location simply to utilize the drive up ATM. Very slow service so please plan accordingly.
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January 2024 by Felipe Hultz
If a business account is what you seek,With Chase, the outlook's rather bleak.They'll shut your account, no reason they'll say,"Just because we can!" they'll declare, "Hooray!"Unprofessional? Oh, indeed they are,In giving answers, they're below par.Each process, a journey through mire and muck,In the land of service, they're a sitting duck.Now about their offices, I cannot speak,Nor of the folks there, mild or meek.But their support, oh what a chore!It's a bumpy, thumpy, three-hour snore.With a man on the line, from far, far away,Not a jot more helpful, come night or day.So heed these words, take this advice,When banking with Chase, think twice, then thrice!
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October 2023 by Dan Sarfati
ATM drive up is hardly ever working. Staff inside is incredibly condescending and rude
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October 2023 by Nigel Baker
Great customer service from John & Bobby.
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July 2023 by Wanda Smythe
the absolute worst. avoid like the plague. ALWAYS ridiculous wait times for the simplest transactions IF they are even able to execute them. absolutely brain dead.
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June 2023 by Bryson M.
Why on earth would you give a home number to your office that is never answered. You can't even leave a Voicemail. This is asinine, I would recommend a different branch.
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April 2023 by Buyer
IF YOU WANT BE TREATED AND SERVICED FAST YOU SHOULD WEAR A GOOD DRESS CLOTHING!!!!!!!!!!!!!!!!! WHAT A FU…….ING JOKE, and I’ve been with is this bank for many years (accounts and commercial loan)!!!!!
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February 2023 by Anthony C.
I have received Excellent Customer Service each time I go to this location. Specific Thank you to Dawn for your assistance with my deposits and card payments. Thank you to Chad for your assistance in helping me open my account(s).
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September 2022 by iheartSoFlo
great banking location and s0 super friendly !! also ,, nice stock of lollipops for the children :)
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September 2022 by T Van
Very bad experience here im force to go to this location only because it's the only bank near me with bank..There is no customer service in this location..
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November 2021 by Scott Earnest
Always have to wait forever. Completely under staffed….poorly managed branch.
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November 2021 by Scott E.
Drive thru is your best bet for simple transactions, but God forbid if you have to do something slightly complex.... Like wire money. I've been waiting for 45 minutes so far and there's no end in sight. Very poorly managed.
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August 2021 by L.A. Rankin
It seems like whenever I’m here I always have a long wait. I much prefer the Chase at The Crossroads. The staff here are friendly. They just seem to be overworked and understaffed.
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August 2021 by Elektra King
Oh my god the slowest banker is assigned to us. Can’t imagine why opening an account would take 2 hrs. And then you come back again for another 1 hr coz she made a mistake.
