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December 2023 by Naomi Brown
Rebecca! Rebecca! Rebecca! Outstanding customer service, product knowledge presented for customer ease and happy because we left with care and understanding. We felt her concern for our needs and support. The atmosphere was very nice. Thank you for such a beautiful experience.
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September 2023 by Curtis Stephen
Could not solve my situation and was of no help
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June 2023 by William Perocier
Terrible service. There's always one employee and way too many customers.
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January 2023 by mynoush elan
The young lady that was in the front was so nice. She answered all my questions and I was able to get the service that I came in the store for. She didn’t know that I previously went to another store, where I almost got tackled for more than $58. She was pleasant to work with even when I had asked her 1,000,001 questions. Thank you for having honest and professional employees. I can’t see that for other stores.
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January 2023 by Diane Valetti
If you are a minority of any kind....Stay Far Away!!!!They discriminate against minorities!!! The worst place ever!!!! Poorly managed!!!! I went in, waited on line! There were people sitting down at tables! They took the guy in front of me and then I had to wait for everyone in the room to be helped before me! When it was my turn, the manager stood there and ignored me! Then she went and helped someone else!! Then finally someone helped me and contacted boost mobile to switch over my service!! Waited two and a half hours!! When someone finally came to the phone the associate had them on mute and they couldn't hear her and left the phonecall!! They use to be inexpensive, associate told me $60.00 for unlimited service!! Much more than boost mobile and Tmobile combined!! Run!!! and don't lookback!! You'll waste alot of time with unprofessional jokers!!!
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January 2023 by David Oriley
If you are a minority of any kind....Stay Far Away!!!!They discriminate against minorities!!! The worst place ever!!!! Poorly managed!!!! I went in, waited on line! There were people sitting down at tables! They took the guy in front of me and then I had to wait for everyone in the room to be helped before me! When it was my turn, the manager stood there and ignored me! Then she went and helped someone else!! Then finally someone helped me and contacted boost mobile to switch over my service!! Waited two and a half hours!! When someone finally came to the phone the associate had them on mute and they couldn't hear her and left the phonecall!! They use to be inexpensive, associate told me $60.00 for unlimited service!! Much more than boost mobile and Tmobile combined!! Run!!! and don't lookback!! You'll waste alot of time with unprofessional jokers!!!
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December 2022 by Sonny G.
Great customer service. Representative got me in and out of there and my phone connected within an hour I am a very happy customer no more T-Mobile for me thank you very much. A++++++++++++ ??
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July 2022 by Marta Lopez
Their is a young lady that has been there for a while she is amazing she goes above and beyond for her customers. Wish i got her name but she up your great customers service.
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July 2022 by Anita Joseph
Usually not a busy store, so it's perfect.
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June 2022 by Sommer Pytel
Customer service is amazing. I left Metro because of horrible customer service. And when I came to the store to get a new phone and plan Myra treated me like I had been a customer for ever. She was by herself and every time a customer came in the store she greeted them, found out what they needed and let them know that she would be right with them. The next day I came back because of something I messed up setting up the phone and Myra and Rachel took the time to go through the phone to figure it out and fix it for me. They were super friendly and didn't give me any attitude or try to charge me for anything. Super customer service. Myra and Rachel deserve a raise!!
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April 2022 by Deborah Naqvi
I just want to take the time to recognize Mayra & her 5-star, outstanding customer service skills at Cricket! She consistantly does her work with EXCELLENCE! She is always helpful & remains calm & cheerful, no matter how long the line may be. She is truly an asset to this company!
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September 2021 by Melissa “Mel” Torres
Feel bad for the lady she was handling a lot by herself I was waiting for a hour to find out it was robbery almost they were trying to charge me 300+ for 3people plan I left went online to double check. It was charging me 130 for better phones and better fees smh.
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September 2021 by Donato Lombardi
Super service.Very efficient .Maritza it's the best thanks...
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August 2021 by Great Believer
Good parking. Parking lot entrance difficult to find on side of building. Fully staffed and helpful. Two counters and some displayed cellphones. Somehow the place seems "sparse" like it is a "temporary" location compared to the Verizon Store down the Street which is "packed" with merchandise.
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August 2021 by Luis Carciente
This girls in here are amazing. They are really really helpful and kind. I don’t go to another cricket store anymore this is the one.
