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September 2024 by Mike Tucker
I ordered a set of brushes that were (in stock)! I got 1 of the 3 and I'm now told the other 2 are on back order. And I won't see them until the end of September. The whole reason I ordered it from this company is because it was in stock and I needed it yesterday. When ordering please keep this in mind.
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August 2024 by Alex Sweeney
Awesome customer service this guys are helping a product even after closing hours. They rock! And great selection!
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December 2023 by Luis Torres
I ordered Fila FOB extreme Sealer and followed the product coverage per square feet and I have four gallons of extra product (over $500 worth of product). I called diamond Tool Store to return it and they don't accept it back. That's why is better to buy from Home Depot, Lowes or Amazon. Fila will take it back!!!Diamond Tool Store will not!!!!!
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December 2023 by Steve Divine
Been doing business with them for 30 years.
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December 2023 by socrates ricetti
Great place great people. ?
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December 2023 by Jonathan Torroledo
Excellent service
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December 2023 by Anthony Godoy
Amazing shop ! Excellent service and knowledgeable staff
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November 2023 by Wilquin ruiz
Everyone is very helpful, aleays have what i need in stock! You can also call ahead of time and they will have every ready for you. Works out amazing specially on those rushing days!
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November 2023 by R. Lee
Under any circumstance DO NOT attempt to do online business with this company! ... if you do actually receive an executed order? ... it will arrive probably 2-3 weeks after you really needed it within your planned job scheduling!
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November 2023 by Cristhal
I am extremely impressed with the quality service that they provide! In specific I’ve been working with Andrew. His customer service and work ethics are unmatched. It’s honestly been a while since I’ve received amazing service like this and it’s very refreshing! Andrew is efficient, knowledgeable and friendly! I’m excited to continue business with him! They have gained a long time loyal customer!
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November 2023 by Sérgio Nunes
Excellent
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November 2023 by Kodi Balthar
I like to come here. When they can give you their full attention you will get a good deal and answers to all Q.
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September 2023 by Brian Groves
Junk part - no return or refundI bought a floor machine wire brush assembly as part of prepping a concrete surface for a polyaspartic coating. The brush lasted only 5 hours before the tech realized it was shedding wire bristles all over the surface. Upon inspection, more than half of the brush had gone significantly bald. Thousands of little wire bristles were spread everywhere. Contacted supplier and they said I used it wrong before even asking how I used it then refused to replace it or refund the money. Brush was $150 BUT, the main point of the project was to apply polyaspartic coating which sells for $200 per gallon. Because of their tightfisted stubbornness, I bought the polyaspartic from a different supplier so Diamond Tool saved $150 by refusing a refund and lost a potential sale of thousands of dollars in floor coating. My company will never do business with Diamond Tool Store again.
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September 2023 by Michael Hernandez
I purchased paver sealer in the mail and it accidentally did not come with the part B. I called up and the customer service was extremely professional. I happen to be a local and picked it up in person. I requested to takeoff the original shipping charge and I was granted. very mature and needs to be recognized. I appreciate it.
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July 2023 by Johnny Kral
NEVER AGAIN!!! this store. This shop is below the minimum level of professionalism. I ordered the 3rd cans of impregnator, where all the arrived battered and one of them came in a completely battered, broken, tattered, soaked box and made a mess on my patio. How I said NEVER AGAIN ANYTHING FROM THIS STORE. totally disappointed
